Bletchleyite
Veteran Member
It's sadly been stated in the other threads that big fares reform is unlikely because of the Government wishing to cut costs.
However, is there anything small we could do for big "ease of use" gains even if the complexity of the system isn't fundamentally addressed, and how they might be paid for?
I would be putting serious effort into achieving the following:
Single fare pricing
One of the biggest benefits that can be imagined is a switch to single fare pricing, that is that a single fare would be available for every period return fare at half the period return price, and period returns be abolished. This can allow for removal of a number of complexities:
Splitting has become ingrained in the public psyche, and Trainline has made it mainstream. So simplify it and embrace it:
Clearly single fare pricing will reduce income from people who are actually making one-way journeys. I'd suggest this is likely a small number of people, and it might be offset adequately by the following:
However, is there anything small we could do for big "ease of use" gains even if the complexity of the system isn't fundamentally addressed, and how they might be paid for?
I would be putting serious effort into achieving the following:
Single fare pricing
One of the biggest benefits that can be imagined is a switch to single fare pricing, that is that a single fare would be available for every period return fare at half the period return price, and period returns be abolished. This can allow for removal of a number of complexities:
- Excesses: with everything priced as a single, you could abolish them entirely and do "refund and replace" instead. This would also allow the replacement to be more than one ticket, e.g. if you're off route and the route you want is not sold as a through fare.
- Journey planners: most people buy tickets using these, and having "single screens" and "return screens" is unnecessary confusion.
- Overnight break of journey: no faffing about with "is it allowed, isn't it", just split at your desired break point, with no need to lose flexibility in the other direction as well. Near enough nobody does an overnight break without planning to do so, as accommodation is needed - even if staying with someone you'd not just rock up as that would be quite rude!
- Same day break of journey: could be allowed on all tickets as it de-facto is anyway - picky Clapham Junction barrier staff excepted!
- First Class: eases doing Standard one way and First the other way, so selling more First Class fares.
- Ticket re-use: won't happen any more as all tickets would only be valid until 0430 the following morning unless the passenger got stranded. This would offset a bit of the lost revenue. Tickets could be endorsed for an additional day's validity if used on one of the Sleepers or if stranded overnight, or Sleepers could be removed from the main fares system entirely (again enabled by single fare pricing - if you want to go Sleeper one way and day train the other, just buy two tickets at no penalty).
- Starting/finishing short: should be allowed in all cases.
Splitting has become ingrained in the public psyche, and Trainline has made it mainstream. So simplify it and embrace it:
- Advances only issued for a single journey on a single vehicle. Booking engines to split any journey when offering a non-flexible option, and offer a set of Advances/walk-up fares as appropriate to make up the journey splitting at any change point.
- If a cheaper quota is available for part of the journey on that one vehicle, automatically calculate a split.
- Get rid of &Connections etc. Planners can deal with this by just issuing walk-up fares at either end of the Advance.
- Advances only to be issued on trains where seats can be reserved, thus abolishing them on local type trains. Counted places to be abolished.
- E-tickets to be available for ALL flows other than those involving travel on LU.
- Start negotiations with LU to see how to solve the through ticketing issue. This might cost the railway something to fit barcode readers, but will save on reduced need for TVMs for collecting tickets - they are 20K a pop remember!
- Instead of bothering with these if they will only be a 10% discount, calculate how many people are likely to use them and reduce Anytime Day Single fares on a revenue neutral basis instead, which is also more compatible with any future contactless scheme(s).
Clearly single fare pricing will reduce income from people who are actually making one-way journeys. I'd suggest this is likely a small number of people, and it might be offset adequately by the following:
- Single fare pricing enables "complex" journeys and so may attract more people to make them.
- Abolition of "predatory" Advances and TOC specific fares on local and regional journeys will increase fares slightly on those specific flows (but fairer to everyone overall). Consider retaining some specific longer distance fares such as "not InterCity" where this genuinely differentiates the market and so attracts people from coaches and budget cars. If booking systems considered change-point splits automatically, these would show up if cheaper so no need for any through versions.
- Tweak with time restrictions and maybe move to 3 rather than 2 levels of walk-up restrictions as LNR did.
- Consider an increase to the price of Railcards, enabled by moving to payment by monthly direct debit. "£5 a month" for example sounds really cheap, but that would be a doubling in price of the basic Railcards to £60 pa, which sounds expensive.
- Reduced need for TVMs and booking offices because of reduced ticketing complexity.
- Any more thoughts?