Apropos the comments earlier in this and other threads about people being hauled over the coals for making “the wrong sort of claim”, such as claiming delay repay for an abandoned journey.
This morning I’ve got an email from Northern about their new 8 in 28 flexi season tickets. In the FAQs there’s this:
Q - can I claim under the delay repay scheme
A - Yes. Your rights under delay repay are exactly the same. In the event that you activate a day’s worth of travel and choose not to travel at the last minute in the event of train delays, you are eligible for delay repay
Is it any wonder people are getting confused?
This morning I’ve got an email from Northern about their new 8 in 28 flexi season tickets. In the FAQs there’s this:
Q - can I claim under the delay repay scheme
A - Yes. Your rights under delay repay are exactly the same. In the event that you activate a day’s worth of travel and choose not to travel at the last minute in the event of train delays, you are eligible for delay repay
Is it any wonder people are getting confused?