Very poor service from Abellio again today.
There's at least one 12 car service that is short-formed to 4 cars today as well, they're at least one local hauled service down which is being worked by a pair of dusty bins and the local services have seen massive levels of overcrowding with 153s deputising for 3 car 170s and some just plain cancelled.
It's unacceptable performance and I'm very close to just driving and claiming the expenses rather than using the train. One of the benefits of using the train for DMU operated services is I can work but the sheer nature of the overcrowding or cancellations just means I'm hanging around at stations, having to take scenic routes or not having any space to work.
The poor reliability of rolling stock across all types of train and fleets on GA has been a serious issue over the last 12-18 months, I'm not sure if it's the result of having an ED who has only 2 years experience in the Rail Industry, or the fact they've simply just cut right back on maintenance for stock that is soon to be replaced. Either way it's totally unacceptable, but don't expect GA Customer Service to care, they just spin you a line about New Trains rather than explaining why their existing stock reliability has almost fell off a cliff.
What is good though, is that they've finally acted and have taken decisive action by changing the engineering director with effect of later this month with one who has lots of experience in the rail industry. Hopefully once he gets his feet under the table things will start to improve.