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GWR advanced fares removed?

Emjay14

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24 Mar 2025
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2
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Devon
For the last couple of years I’ve travelled from either Tiverton / Exeter to Paddington on a Monday, returning on Wednesday.
The total cost for 2 single, advanced tickets has been around £75-£80.
In recent weeks the newly available tickets are practically £50 - £60 more for the same journey.
Have advanced fares been abolished?!
 
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Hadders

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16,287
Advance fares haven’t been abolished but train companies don’t have to offer them on every train, and frequently don’t.

I don’t know about this specific case but post Covid some train companies offered cheaper Advance tickets on some ‘commuter type’ services when passenger numbers were low. Now numbers are returning the Advance tickets have been removed.
 

marty05

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Joined
10 Mar 2025
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2
Location
exeter
For the last couple of years I’ve travelled from either Tiverton / Exeter to Paddington on a Monday, returning on Wednesday.
The total cost for 2 single, advanced tickets has been around £75-£80.
In recent weeks the newly available tickets are practically £50 - £60 more for the same journey.
Have advanced fares been abolished?!
Yes, I am in exactly the same boat. I've commuted from Exeter SD to London Paddington for the last 4 years, weekly always on 6.39am up and return afternoon Tuesday after 4pm. I have always been able to get the lower base rate regular 2 x advances singles (£36.50 each way) over this period. Now as of mid June it has gone to £72 one way (£136 return) which has thrown my budgeting and work pattern way out.

I have spoken to about 4 different GWR staff now, and the answer they give is that they either don't know why or that they don't have to guarantee the advances fares (as per above) at that rate so hard luck. The ticket office staff I first spoke to said "maybe there is racing at Newbury" which was pretty unhelpful and high demand for tickets for summer. It is really disappointing, as my experience with these early services is there is plenty of availability even in Summer and I always book as soon as the fares are released on the booking system so struggling to understand the demand point for that far in advance.

The only fares at that decent starting price (£36.50) on the Monday are around 17:00 and 20:00 which aren't exactly commuter friendly and the returns from Paddington are now all starting around £60-£70 plus...

This was the reply from GWR when I raised online last week:

"As tickets are tiered depending on the forecasted availability on the train, there may not be tickets released at all at the £36.50 level. The prices themselves are constantly changing and their availability at any given price will also fluctuate. There is no guaranteed tier of prices for the Advance tickets that will be released and over the course of the year there may be none at all released for specific tiers based on the matrix used even if prices have appeared this way in the past. We do understand that any change in pricing can have a big impact and that you are stating that the train tends to get busier at Reading as opposed to Exeter where you board. I have made sure to report your comments on the fairness to our loyal weekly customers, the boarding trends and the impact on your finances and commute to the Fares teams, so they are aware of the issues you have raised and can use this in a continuous effort to improve how we can serve our customers."


I am going to have to move over to the long train with SWR to Waterloo and pray they don't push up their advance prices in the same way!

Bit silly, as I spend thousands with GWR annually on these trains as it is. Doubling the most advances fares means I simply won't travel with them anymore.
 

Emjay14

New Member
Joined
24 Mar 2025
Messages
2
Location
Devon
Thanks for the comprehensive reply. I spoke to someone on the platform today who said she was just holding out in case the fare reduced - obviously no financial incentive now to book in advance.
Also heard someone saying same thing to the ticket inspector on the train who suggested calling customer service.

Wonder if our group of advance bookers hold out, the lack of ticket sales will mean GWR dropping the prices?

I’ll check out the other rail company .. but this is a much longer journey I think .. 3.5hrs?
 

marty05

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Joined
10 Mar 2025
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2
Location
exeter
Yes, SWR is 3.5 hours on the 5.10am to gets you into Waterloo just before 9am. Not the best alternative as it adds so much time and they don't release the advanced tickets at the same time as GWR so difficult to marry two fares up if you tried to split it for 3mths in advance. At the moment they can be more than the GWR pre advance, but they seem to drop quite a lot on the advanced release date before they tier up.

I think the more people who raise it to their customer service, hopefully the more consideration they give it so would encourage you to contact them. It is serious jump in price and seems to be targeting the advanced bookers/commuters who rely on these trains.
 

Doctor Fegg

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9 Nov 2010
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2,126
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Charlbury
A pedant writes (in what is an increasingly lost battle):

They're "advance fares". No "D". Advanced fares are those which involve a split relying on NRCoT 14.3, obscure interpretations of the Routing Guide, and long-forgotten loophole ticket validities which the TOC hasn't noticed... yet.
 

Hadders

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Joined
27 Apr 2011
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16,287
A pedant writes (in what is an increasingly lost battle):

They're "advance fares". No "D". Advanced fares are those which involve a split relying on NRCoT 14.3, obscure interpretations of the Routing Guide, and long-forgotten loophole ticket validities which the TOC hasn't noticed... yet.
Not quite!

There is a ticket type called Advance which are limited in number and must be used on the specified booked train. Historically the had to be purchased before the day of travel (hence the name) although many train companies now sell them on the day of travel.

Advance tickets should not be confused with flexible walk-up tickets purchased in advance of the day of travel.

NRCoT condition 14.3 is nothing to do with it. Both Advance and walk-up tickets purchased in advance can be used as a combination of tickets to make a journey.
 

Doctor Fegg

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9 Nov 2010
Messages
2,126
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Charlbury
I think you're slightly misreading my quip! "Advanced" idiomatically means "complicated", whereas "advance" means "ahead of time". An advance fare is one purchased ahead of time, which is what OP is referring to here. An advanced fare is a complex one beloved of the inhabitants of this board, such as those involving 14.3, obscure interpretations of the Routing Guide, and so on.
 

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