But that was original quote. My point was why was buffet open on the 57 hauled service it it wasn't making (notice this word not taking) money? If there's no business case for it then fair enough but someone suggested that it wouldn't look good when compared to what was offered on IET services, that's where my comment on it being ridiculous came from. Don't expect a buffet service to be provided if doesn't make money. However they could be franchised and someone else takes the risk. If no-one takes it up then that's that, no buffet but at least opportunity was there.
It's all been done in the past - for a time there was an experiment with Costa Coffee on board the Class 180s - it didn't last too long. The margins are so tight (or non-existent) on train catering that you'll be very hard pushed to find someone external willing to take the risk. Rail Gourmet and a small number of smaller companies are about all who are out there and manage to improve the margins by employing staff on considerably inferior terms and conditions when compared with those staff employed directly by TOCs. They also manage to reduce margins further by finding efficiencies by having both on-train and fixed station catering outlets.
I've long felt that TOCs should look harder at providing an in-house catering service at stations, although it might be the fierce competition offered by the big brand names is what's dissuaded them from doing so.
One major difference between now and even 20 years ago is that station based retail has increased in both quantity and quality. I realise that is no comfort for those boarding at a station without facilities (or those on a train for many hours), but the truth is that on board catering simply cannot match what passengers can purchase elsewhere in both quality and cost.
There
is a market of on board catering, but time and again it's been proven to be insufficient to make it financially worthwhile. It has been retained on longer distance services because it is seen as an essential utility on such journeys, not because it's a sensible business proposition.
To go back to the original point, adding unnecessary extra cost to the HST conversions was never going to be likely when the cost of operating an HST is already considerably higher than the equivalent length 15x fleets they have replaced. I think most folk are just happy with the upgrade in the train, even if that type did traditionally have a catering offer before.