Heathrow Express Slashes Fares

Discussion in 'Fares Advice & Policy' started by kevin_roche, 22 Oct 2019.

  1. kevin_roche

    kevin_roche Member

    Messages:
    329
    Joined:
    26 Feb 2019
    On the Independent Web Site:
    https://www.independent.co.uk/trave...-fares-airport-crossrail-travel-a9165661.html
     
    Last edited by a moderator: 22 Oct 2019
  2. Registered users do not see these banners - join or log in today!

    Rail Forums

     
  3. Failed Unit

    Failed Unit Established Member

    Messages:
    7,101
    Joined:
    26 Jan 2009
    Location:
    Central Belt
    They are scared. I will personally never use it again when Cross Rail opens. I always need the tube to continue my journey. But now I can change at Moorgate / Farringdon why pay more for a worse journey. I suspect cross rail will really hurt them.
     
  4. Djgr

    Djgr Member

    Messages:
    276
    Joined:
    30 Jul 2018
    Doubt if there will be much sympathy for Heathrow Express but its way of doing things is coming to an end.
     
  5. hkstudent

    hkstudent Member

    Messages:
    220
    Joined:
    11 Nov 2018
    Well, it depends on the level of promotions at the airport. They are always tourists from wealthy areas being "fooled" by the massive adverts at the airport, especially at the immigration hall.
     
  6. Bletchleyite

    Bletchleyite Veteran Member

    Messages:
    43,193
    Joined:
    20 Oct 2014
    Location:
    Up and down the south WCML (mostly)
    True, but if anyone does their research...

    I think it'll last maybe 5 years after Crossrail, if that. Those EMUs will soon be back with GWR.
     
  7. Ianno87

    Ianno87 Established Member

    Messages:
    5,385
    Joined:
    3 May 2015
    Yes - there'll still be ample people turning up at Heathrow having not even thought about onward travel who'll still be happilly paying the full whack. Or just want a fast train to Zone 1 then taxi.

    No need for HEx to get that concerned by Crossrail.
     
  8. hkstudent

    hkstudent Member

    Messages:
    220
    Joined:
    11 Nov 2018
    Well, loads of tourists don't do their research, especially for those with families. Solo/youth travellers are generally "smarter".
    Until today, I can still see loads of tourists using LU paper ticket instead of the oystercard.
     
  9. sprunt

    sprunt Member

    Messages:
    749
    Joined:
    22 Jul 2017
    Maybe on the way out it would be okay, but who on earth would book an Advance for their journey from an airport after a flight? That seems like a ridiculous risk with a huge number of ways the booked train could be missed. That or play it very safe, then end up hanging around the airport for ages.
     
  10. Bletchleyite

    Bletchleyite Veteran Member

    Messages:
    43,193
    Joined:
    20 Oct 2014
    Location:
    Up and down the south WCML (mostly)
    LU paper tickets aren't that expensive when you are making a longer journey. Oyster is actually quite a complex thing to get your head around.
     
  11. hkstudent

    hkstudent Member

    Messages:
    220
    Joined:
    11 Nov 2018
    Well, only applies if it is at peak hours.
    Off-peak oyster fare is way cheaper than paper tickets.

    It all about research work on fares before visiting a place.
     
  12. Ianno87

    Ianno87 Established Member

    Messages:
    5,385
    Joined:
    3 May 2015
    I think HEx advances are only day-specific, not tied to a particular train. They just need to be bought several weeks before travel.
     
  13. alistairlees

    alistairlees Established Member

    Messages:
    1,263
    Joined:
    29 Dec 2016
    Is the correct answer.
     
  14. sprunt

    sprunt Member

    Messages:
    749
    Joined:
    22 Jul 2017
    Okay, that makes more sense then.
     
  15. Tetchytyke

    Tetchytyke Established Member

    Messages:
    9,936
    Joined:
    12 Sep 2013
    Location:
    Newcastle upon Tyne
    For Travelcards, it makes sense, the cap on Oyster/Contactless often isn't a lot cheaper, once you've factored in foreign currency charges or the deposit/fee for the Oyster card.

    HEx is a dedicated non-stop train with fewer commuters and ample luggage space. Paying the premium to catch it isn't "being fooled", it's a cost/benefit analysis. I normally use HEx when I go to Heathrow because it's quick and comfortable. Last time I went out of Heathrow I'd spent five grand on my honeymoon, so saving a tenner by using Connect is neither here nor there.

    Off-peak I'd probably be tempted by Crossrail, but not if I'm trying to elbow onto a crush-loaded peak train with all my bags.
     
  16. hkstudent

    hkstudent Member

    Messages:
    220
    Joined:
    11 Nov 2018
    In a fantasy world, it would be best for the HEx to get into Crossrail Core section to serve Paddington, Tottenham Court Road and Canary Wharf. But sadly, there aren't any extra capacity for that...
     
  17. Bletchleyite

    Bletchleyite Veteran Member

    Messages:
    43,193
    Joined:
    20 Oct 2014
    Location:
    Up and down the south WCML (mostly)
    It wouldn't. A very high frequency stopping service is better than a lower frequency slow/semifast arrangement.
     
  18. Grumpy Git

    Grumpy Git Member

    Messages:
    153
    Joined:
    13 Oct 2019
    Location:
    Merseyside
    I'm sure I could think of something else better value for £55 that maybe wouldn't last 15 minutes "each-way" though!
     
  19. hkstudent

    hkstudent Member

    Messages:
    220
    Joined:
    11 Nov 2018
    Not really, Heathrow T5 will only get 2tph, while T4 will get 4 tph.
    Heathrow Central, of course, gets 6tph.
    Mind that, HEx is running 4tph, which is not a great difference from Elizabeth Line
     
  20. VT 390

    VT 390 Established Member

    Messages:
    1,102
    Joined:
    7 Dec 2018
    In the peak hours especially is it not important to have fast Heathrow services even if not for the speed of the service, as if Crossrail was the only option the trains could be quite full from Heathrow leaving less room for commuters from the local stations, also the luggage space is not good on the 345's. For these reasons I think it is very good that there are cheaper Heathrow Express tickets.
     
  21. packermac

    packermac Member

    Messages:
    40
    Joined:
    16 Sep 2019
    Location:
    Swanage
    You only have to look at the luggage chaos on the Piccadilly Line to see how it could go without the Hex. I got on a Picc on a Saturday evening after a CME, so I guess around 2300, could barely get in the carriage for mammoth size suitcases. Did wonder why so busy that late but I guess they were all going for early morning flights and planning on spending the night in the terminals.
     
  22. Bletchleyite

    Bletchleyite Veteran Member

    Messages:
    43,193
    Joined:
    20 Oct 2014
    Location:
    Up and down the south WCML (mostly)
    Perhaps they will upgrade the luggage capacity of the 345s?
     
  23. VT 390

    VT 390 Established Member

    Messages:
    1,102
    Joined:
    7 Dec 2018
    But the 345's would then have less standing or seating space on the other routes they operate and in the central section which I think is more important on Crossrail for the peak time services.
     
  24. bionic

    bionic Member

    Messages:
    883
    Joined:
    8 Nov 2013
    HeX is a two-bob TOC that has been ripping people off for years. Even their drivers only went there to get their key and then legged it as soon as they could. No sympathy whatsoever for them.
     
  25. Ianno87

    Ianno87 Established Member

    Messages:
    5,385
    Joined:
    3 May 2015
    Lots of people *do* consider it value for money. Which, compared to a Taxi to Zone 1, it is.
     
  26. Ianno87

    Ianno87 Established Member

    Messages:
    5,385
    Joined:
    3 May 2015
    Nobody is forced to travel on HEx or pay their prices. But they do. HEx are not ripping anybody off - they simply know their market.
     
  27. matt_world2004

    matt_world2004 Established Member

    Messages:
    2,290
    Joined:
    5 Nov 2014
    If it's £16.50 is the highest fare on the service that's not much more than the £12.50 that the TfL rail charges to Heathrow. It might work with that and offering a moderate speed premium
     
  28. island

    island Established Member

    Messages:
    10,261
    Joined:
    30 Dec 2010
    Location:
    0036
    HEX has been rinsing tourists and ill-informed passengers for years and it’s starting to get its comeuppance. No sympathy.
     
  29. Grumpy Git

    Grumpy Git Member

    Messages:
    153
    Joined:
    13 Oct 2019
    Location:
    Merseyside
    Who owns HEx? Be interesting to see who is on the board.
     
  30. matt_world2004

    matt_world2004 Established Member

    Messages:
    2,290
    Joined:
    5 Nov 2014
    It's let out as a concession to the GwR franchise by Heathrow airport group.
     
  31. Kite159

    Kite159 Veteran Member

    Messages:
    13,352
    Joined:
    27 Jan 2014
    Location:
    West of Andover
    So the "buy in advance" fares when holiday makers are sensible & book in advance have decreased. Seems a sensible move as I dare say the bulk of users will be business folk who will claim the cost of the train fare back on expenses.

    Certainly £5.50 for a 90+ advance will be cheaper than standing around Paddington low level, waiting for the correct Metro-Spec 345 to roll in with minimal dwell time and minimal luggage racks.
     

Share This Page