gray1404
Established Member
A recently had a journey delayed on LNR as my train was cancelled so I had to wait an hour for the next. Recent Train Times showing the arrival time on the next train into Euston 1 minute early so a 59 minute delay. Realtime Trains shows it arriving at 1/4 past the minute so a 45 second delay.
How flexible are LNR in giving the benefit of the doubt over c.1 minute for delay repay? I say this because by the time the train pulled into the platform at Euston and the doors were released it had just turned to the next minute so a full one hour delay. I was looking at the clock on my phone (which is automatic) and I made it a 60 minute delay overall for delay repay. I really don't want to have to be arguing the toss over 1 minute if possible.
Fair is fair, it the train came to a stop and doors released thus making a 59 minute delay then I'd accept that but that's not what happened. Should I go straight in and claim on the delay repay form for 60 minutes?
Thanks.
How flexible are LNR in giving the benefit of the doubt over c.1 minute for delay repay? I say this because by the time the train pulled into the platform at Euston and the doors were released it had just turned to the next minute so a full one hour delay. I was looking at the clock on my phone (which is automatic) and I made it a 60 minute delay overall for delay repay. I really don't want to have to be arguing the toss over 1 minute if possible.
Fair is fair, it the train came to a stop and doors released thus making a 59 minute delay then I'd accept that but that's not what happened. Should I go straight in and claim on the delay repay form for 60 minutes?
Thanks.