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Interview Tomorow!

Discussion in 'Railway Jobs & Careers' started by greaz, 24 Oct 2011.

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  1. 24 Oct 2011 #1
    greaz

    greaz Member

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    London
    Hi guys, I am literally new to this forum, and I only signed up so I can make a thread about an interview I have tomorrow with south west trains for gateline assistant. I attended my assessment 3 weeks ago today, and I got my interview letter on Friday, I was just wandering to those who have had interviews for the same position I have applied for, how does the interview go? Are the questions tough? and what kind of questions do they tend to ask? Too be honest I am extremely nervous, I don't wanna muck it up :( ! lol So if any one helps out I would really appreciate it. Thanks
     
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  3. 24 Oct 2011 #2
    387star

    387star Established Member

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    Describe a time when you have had to explain something to someone you have never met

    Customer complaint- how did you deal with it/what would you do better next time

    Example of excellent customer service

    Brief summary of what you know about the company

    Describe a time you were treated unfairly

    Angry customer scenario
     
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