Leeds Passenger Info Failure - 2nd Feb 2023

[Crossover]

It looks like Leeds are having some challenges today with the screens - I arrived at the station a short while ago to find all the boards in various states of reboot, the odd manual announcement and a fair bit of confusion. Luckily the station is currently relatively quiet.

The only board I saw showing any departures (on the new assistance pod) had no platforms.

Luckily I’d checked RTT on the bus in and had a good idea where I needed to be.

 

[ASharpe]

By the time I entered at 1620 from the south entrance the ones I passed were working.

 

[GordonT]

Do major stations retain old-fashioned portable blackboards (or whiteboards) that can be pressed into service with departure and platform details written on and updated?

 

[Undiscovered]

Do major stations retain old-fashioned portable blackboards (or whiteboards) that can be pressed into service with departure and platform details written on and updated?

They generally have staff in specific areas, such as information or ticket booths. These are clearly signposted and staff are happy to help, often having information that is more complete and up to date than the interweb or apps.

 

[Crossover]

By the time I entered at 1620 from the south entrance the ones I passed were working.

Everything was normal when I returned through this evening, too

The only board I saw showing any departures (on the new assistance pod) had no platforms.

It transpired that even tonight, this screen had no platforms listed, so is maybe still a work in progress

 

[sammyg901]

London Marylebone recently had a good while without the main boards working. They used whiteboards and some smaller portable screens and deployed extra staff

 

[TUC]

One does hope in those circumstances there would be more than the 'odd manual announcement' though.

 

[william.martin]

Do major stations retain old-fashioned portable blackboards (or whiteboards) that can be pressed into service with departure and platform details written on and updated?

I am not sure about anywhere else however I can confirm that both Chester and Wolverhampton have whiteboards as I have seen them in use at both stations when there was a similar situation to what was mentioned in post #1.

 

[GoneSouth]

One does hope in those circumstances there would be more than the 'odd manual announcement' though.

Laptop with internet access, connect large monitor, Real Time Trains full screen, sorted

Although having said that the gateline at Leeds is considerably larger than the shed and 2 barriers it used to be so maybe 2 or 3 laptops

 

[yorksrob]

Laptop with internet access, connect large monitor, Real Time Trains full screen, sorted

Although having said that the gateline at Leeds is considerably larger than the shed and 2 barriers it used to be so maybe 2 or 3 laptops

Two sheds, to be fair !

 

[GoneSouth]

Two sheds, to be fair !

Fair point !

God it used to be an awful place… some say it still is! I wonder if anything remains of the subway or did it get completely filled in during the rebuild. Not the finest of 60s architecture!

 

[yorksrob]

Fair point !

God it used to be an awful place… some say it still is! I wonder if anything remains of the subway or did it get completely filled in during the rebuild. Not the finest of 60s architecture!

Still there I understand. It's a suspended bridge in the dark arches, so they couldn't fill it in !

 

[GoneSouth]

Still there I understand. It's a suspended bridge in the dark arches, so they couldn't fill it in !

That’s why I was wondering really, having been down in the tunnels underneath I couldn’t really understand how it all fit together. Weren’t there toilets down in that subway as well, could have just emptied them straight into the river

Apologies, bit off topic really but it is quite a interesting and complicated structure

 

[Bantamzen]

That’s why I was wondering really, having been down in the tunnels underneath I couldn’t really understand how it all fit together. Weren’t there toilets down in that subway as well, could have just emptied them straight into the river

Apologies, bit off topic really but it is quite a interesting and complicated structure

I wonder if you can see any of these structures from the Dark Arches? I might have a wander through there when I'm in Leeds next.

 

[robert thomas]

I am not sure about anywhere else however I can confirm that both Chester and Wolverhampton have whiteboards as I have seen them in use at both stations when there was a similar situation to what was mentioned in post #1.

A whiteboard in bi-lingual action at Neath

 

[yorksrob]

That’s why I was wondering really, having been down in the tunnels underneath I couldn’t really understand how it all fit together. Weren’t there toilets down in that subway as well, could have just emptied them straight into the river

Apologies, bit off topic really but it is quite a interesting and complicated structure

There were (they were pretty grim) but I'm not sure whether they drained straight into the Aire

 

[apinnard]

London Marylebone recently had a good while without the main boards working. They used whiteboards and some smaller portable screens and deployed extra staff

The specialist network switch that connects all the screens together failed, in this case. The provider (Ketech) took a while sourcing a replacement and then even longer getting a tech to site to configure it

 

[61653 HTAFC]

A whiteboard in bi-lingual action at Neath

Wonder if anyone kicked off on social media about English being at the top...