Philip
On Moderation
I went to London last week and on the return home I briefly wandered into the travel centre at London Euston. It was surprising to see only about half a dozen people queuing/at the desk, relative to the station itself which was busy at about 6:45pm on a weekday - the ticket office felt dead.
Is this quite normal now both here and at other big station ticket offices and travel centres, even when the station footfall is high? I could have just hit a quiet time but I would've thought big terminus stations would be back to having long queues for tickets now during the busier times of the day. I work in a ticket office at a fairly busy station but not in the same league as the mainline/terminus stations, yet we are quite busy again now (gone from averaging about 50 tickets per shift 4 months ago to about 120 per shift).
It seems generally accepted that some small outstation ticket offices might either close or have reduced opening hours implemented in the next decade, but how do people see the bigger station ticket offices faring? Personally I'm adopting a 'what will be will be' attitude towards the whole thing, but intrigued to read what others think.
Is this quite normal now both here and at other big station ticket offices and travel centres, even when the station footfall is high? I could have just hit a quiet time but I would've thought big terminus stations would be back to having long queues for tickets now during the busier times of the day. I work in a ticket office at a fairly busy station but not in the same league as the mainline/terminus stations, yet we are quite busy again now (gone from averaging about 50 tickets per shift 4 months ago to about 120 per shift).
It seems generally accepted that some small outstation ticket offices might either close or have reduced opening hours implemented in the next decade, but how do people see the bigger station ticket offices faring? Personally I'm adopting a 'what will be will be' attitude towards the whole thing, but intrigued to read what others think.