WillPS
Established Member
On 25/7 I bought some tickets fro Rugeley Town (unmanned).
The machine went through all the motions of printing tickets but did not actually spit anything out (I checked carefully).
I used the Information Point where I was given a number to call to sort it out.
I phoned the number, who advised me to email in with a copy of the transaction on my card statement.
I emailed a redacted screenshot of my Amex app, with only the last 4 digits from my card number.
LM emailed back saying they'd need me to reply with my *full* card number.
Obviously I have just instructed Amex to dispute the transaction and I've got my money back now, but is there somewhere I can report this pretty basic PCI compliance failure to?
The machine went through all the motions of printing tickets but did not actually spit anything out (I checked carefully).
I used the Information Point where I was given a number to call to sort it out.
I phoned the number, who advised me to email in with a copy of the transaction on my card statement.
I emailed a redacted screenshot of my Amex app, with only the last 4 digits from my card number.
LM emailed back saying they'd need me to reply with my *full* card number.
Obviously I have just instructed Amex to dispute the transaction and I've got my money back now, but is there somewhere I can report this pretty basic PCI compliance failure to?