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London Underground - Operations Control Operator

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RailUK Forums

jmids

New Member
Joined
4 Nov 2024
Messages
4
Location
London
I received an invite yesterday to book a slot for the communications test. I submitted my application over the weekend, so it took a couple of days to come through.

From reading the recruitment timetable, it doesn't look like they've properly assessed CVs and supporting statements yet and that comes if successful on this test.

Anybody else booked over the next few weeks?
 

Zb0905

Member
Joined
29 Dec 2023
Messages
93
Location
London
I received an invite yesterday to book a slot for the communications test. I submitted my application over the weekend, so it took a couple of days to come through.

From reading the recruitment timetable, it doesn't look like they've properly assessed CVs and supporting statements yet and that comes if successful on this test.

Anybody else booked over the next few weeks?
Yeah I booked for 3 April
 

Tunnelmann

Member
Joined
11 Apr 2024
Messages
12
Location
London
Yeah I booked for 3 April
Can I ask when you applied and when you received your invite? I've not received and invite or a rejection yet, was just trying to work out if there is any logic to how they are processing applications. I applied 28th Feb.
 

Zb0905

Member
Joined
29 Dec 2023
Messages
93
Location
London
Can I ask when you applied and when you received your invite? I've not received and invite or a rejection yet, was just trying to work out if there is any logic to how they are processing applications. I applied 28th Feb.
I applied on the 24 of feb mate got my invite yesterday they’ll probably send by the end of this week
 

Tunnelmann

Member
Joined
11 Apr 2024
Messages
12
Location
London
I’ve recently received the following


Thank for your application and your patience while we are working through the Operations Control Operator campaign.

Currently we have an extremely high number of candidates to work through at AC1 and it could take several weeks until we invite you to an assessment date.

We are working through candidates as quickly as we can and sending invites in batches, but as you can appreciate the high volume does impact the speed in which we can deliver these assessments. Please note: You do not need to contact us, we will email you as and when further dates are opened.

We would like to thank you for your support and patience during this time and will be in touch soon.

Kind Regards,
The Transport for London High Volume Recruitment Team”
 

Zb0905

Member
Joined
29 Dec 2023
Messages
93
Location
London
I’ve recently received the following


Thank for your application and your patience while we are working through the Operations Control Operator campaign.

Currently we have an extremely high number of candidates to work through at AC1 and it could take several weeks until we invite you to an assessment date.

We are working through candidates as quickly as we can and sending invites in batches, but as you can appreciate the high volume does impact the speed in which we can deliver these assessments. Please note: You do not need to contact us, we will email you as and when further dates are opened.

We would like to thank you for your support and patience during this time and will be in touch soon.

Kind Regards,
The Transport for London High Volume Recruitment Team”
I got invite already
 

Tblock10

On Moderation
Joined
24 May 2024
Messages
39
Location
caterham
Went for my assessment today for the role. Find it if i pass the assessment, then CV’s are screened and the best ones put forward for interview. I got 20 years experience of Control rooms in a variety of different sectors, so hoping i pass the assessment and at least get an interview
 

Zb0905

Member
Joined
29 Dec 2023
Messages
93
Location
London
Went for my assessment today for the role. Find it if i pass the assessment, then CV’s are screened and the best ones put forward for interview. I got 20 years experience of Control rooms in a variety of different sectors, so hoping i pass the assessment and at least get an interview
How did the assessment go was it hard
 

Tunnelmann

Member
Joined
11 Apr 2024
Messages
12
Location
London
Went for my assessment today for the role. Find it if i pass the assessment, then CV’s are screened and the best ones put forward for interview. I got 20 years experience of Control rooms in a variety of different sectors, so hoping i pass the assessment and at least get an interview
Is the assessment in person? Can you give us any feedback?
 

Tblock10

On Moderation
Joined
24 May 2024
Messages
39
Location
caterham
I just got the email to say i passed the assessment and i’m through to the next stage which is where TFL go through CV/Covering letter screening and choose the most suitable for interview so i guess I’ll find out in a few weeks :) off on holiday Monday so let’s hope i come back to some good news
 

sinzu001

Member
Joined
5 Dec 2024
Messages
7
Location
london
I just got the email to say i passed the assessment and i’m through to the next stage which is where TFL go through CV/Covering letter screening and choose the most suitable for interview so i guess I’ll find out in a few weeks :) off on holiday Monday so let’s hope i come back to some good news
Congratulations mate but can you spill the tea on what to expect kinda.
 

active u

Member
Joined
29 Mar 2025
Messages
6
Location
London
I received an email to say I passed the AC1 assessment and that I’ve progressed to the Cv and cover letter screening.

For anyone who has the assessment coming up, there isn’t anything to actually practice for.
The most important thing is try and remain calm and listen to the voice recording attentively. My recording was about a train driver who had left an emergency message after having a collision between two tunnels.

During the first listening, don’t attempt to write word for word.

Make sure to note down, the train number, locations and travel direction and codes if given, driver’s name, what happened, when it happened, any passenger injured, driver injured and what his injuries were. Also note down the damages done. If there was a mention of a time of incident, note that down too.

Also note down what the driver requires (could be ambulance, btp, special taxi, etc). Note down what the driver doesn’t require for example, “no btp required”.

You don’t need to put your notes together as much whilst listening as you’ll have 5minutes to prepare your answer.

The recording will be played twice. If during the first play, you miss out anything, skip and continue taking notes, you can listen again in the second play. I almost stalled when I listened to the first play because I missed something that was said but quickly put myself together and continued taking my notes as you can not pause the recording. When it plays the second time, you can always fill in the blank spaces.

I used my 5mins to write my own exact words in a new sheet as I wanted to say it. My response was about just a minute recording. And that was it. The assessors are very nice and helpful in helping you feel relaxed.

Remember they want to see how you communicate effectively capturing all the important bits in a concise and professional way. So you don’t need to say it exactly as the recording was.

All they want to know is who called, their train number, location of incident, direction of travel, damages, injuries or casualties, what services are required, any time given.

I hope this helps someone in any way.

Good luck to us all. Hoping to pass the criteria needed for the Cv and cover letter screening stage.
 

Zb0905

Member
Joined
29 Dec 2023
Messages
93
Location
London
I received an email to say I passed the AC1 assessment and that I’ve progressed to the Cv and cover letter screening.

For anyone who has the assessment coming up, there isn’t anything to actually practice for.
The most important thing is try and remain calm and listen to the voice recording attentively. My recording was about a train driver who had left an emergency message after having a collision between two tunnels.

During the first listening, don’t attempt to write word for word.

Make sure to note down, the train number, locations and travel direction and codes if given, driver’s name, what happened, when it happened, any passenger injured, driver injured and what his injuries were. Also note down the damages done. If there was a mention of a time of incident, note that down too.

Also note down what the driver requires (could be ambulance, btp, special taxi, etc). Note down what the driver doesn’t require for example, “no btp required”.

You don’t need to put your notes together as much whilst listening as you’ll have 5minutes to prepare your answer.

The recording will be played twice. If during the first play, you miss out anything, skip and continue taking notes, you can listen again in the second play. I almost stalled when I listened to the first play because I missed something that was said but quickly put myself together and continued taking my notes as you can not pause the recording. When it plays the second time, you can always fill in the blank spaces.

I used my 5mins to write my own exact words in a new sheet as I wanted to say it. My response was about just a minute recording. And that was it. The assessors are very nice and helpful in helping you feel relaxed.

Remember they want to see how you communicate effectively capturing all the important bits in a concise and professional way. So you don’t need to say it exactly as the recording was.

All they want to know is who called, their train number, location of incident, direction of travel, damages, injuries or casualties, what services are required, any time given.

I hope this helps someone in any way.

Good luck to us all. Hoping to pass the criteria needed for the Cv and cover letter screening stage.
Thank you so much for this
 

sinzu001

Member
Joined
5 Dec 2024
Messages
7
Location
london
I received an email to say I passed the AC1 assessment and that I’ve progressed to the Cv and cover letter screening.

For anyone who has the assessment coming up, there isn’t anything to actually practice for.
The most important thing is try and remain calm and listen to the voice recording attentively. My recording was about a train driver who had left an emergency message after having a collision between two tunnels.

During the first listening, don’t attempt to write word for word.

Make sure to note down, the train number, locations and travel direction and codes if given, driver’s name, what happened, when it happened, any passenger injured, driver injured and what his injuries were. Also note down the damages done. If there was a mention of a time of incident, note that down too.

Also note down what the driver requires (could be ambulance, btp, special taxi, etc). Note down what the driver doesn’t require for example, “no btp required”.

You don’t need to put your notes together as much whilst listening as you’ll have 5minutes to prepare your answer.

The recording will be played twice. If during the first play, you miss out anything, skip and continue taking notes, you can listen again in the second play. I almost stalled when I listened to the first play because I missed something that was said but quickly put myself together and continued taking my notes as you can not pause the recording. When it plays the second time, you can always fill in the blank spaces.

I used my 5mins to write my own exact words in a new sheet as I wanted to say it. My response was about just a minute recording. And that was it. The assessors are very nice and helpful in helping you feel relaxed.

Remember they want to see how you communicate effectively capturing all the important bits in a concise and professional way. So you don’t need to say it exactly as the recording was.

All they want to know is who called, their train number, location of incident, direction of travel, damages, injuries or casualties, what services are required, any time given.

I hope this helps someone in any way.

Good luck to us all. Hoping to pass the criteria needed for the Cv and cover letter screening stage.
Thanks mate and yes good luck to everyone.
 

Tblock10

On Moderation
Joined
24 May 2024
Messages
39
Location
caterham
I assume there isn’t information as to how many roles they are taking on? It just seems a lot of people going for assessments so i would assume there is more than 1 vacancy
 

bluegoblin7

Established Member
Joined
10 May 2011
Messages
1,689
Location
JB/JP/JW
There is more than one role.

I do have the exact numbers (from being involved in the consultation) but as always I won’t be the first to put these in the public domain.

There’s not many roles, but there is more than one.
 

Tblock10

On Moderation
Joined
24 May 2024
Messages
39
Location
caterham
There is more than one role.

I do have the exact numbers (from being involved in the consultation) but as always I won’t be the first to put these in the public domain.

There’s not many roles, but there is more than one.


Thanks for the response
 

Zb0905

Member
Joined
29 Dec 2023
Messages
93
Location
London
There is more than one role.

I do have the exact numbers (from being involved in the consultation) but as always I won’t be the first to put these in the public domain.

There’s not many roles, but there is more than one.
Is it less then 10
 

Horizon22

Established Member
Associate Staff
Jobs & Careers
Joined
8 Sep 2019
Messages
9,392
Location
London
I assume there isn’t information as to how many roles they are taking on? It just seems a lot of people going for assessments so i would assume there is more than 1 vacancy

Several people have already been hired and started.
 

bluegoblin7

Established Member
Joined
10 May 2011
Messages
1,689
Location
JB/JP/JW
If this is a role that you genuinely want and will excel at, the number of positions should be irrelevant. Have the confidence in being able to meet the competencies provided.

If you are attracted to a job in control and see the salary, this isn’t the role for you.
 

Zb0905

Member
Joined
29 Dec 2023
Messages
93
Location
London
If this is a role that you genuinely want and will excel at, the number of positions should be irrelevant. Have the confidence in being able to meet the competencies provided.

If you are attracted to a job in control and see the salary, this isn’t the role for you.
Hear hear
 

kenchad4

New Member
Joined
25 Mar 2025
Messages
1
Location
London
I received an email to say I passed the AC1 assessment and that I’ve progressed to the Cv and cover letter screening.

For anyone who has the assessment coming up, there isn’t anything to actually practice for.
The most important thing is try and remain calm and listen to the voice recording attentively. My recording was about a train driver who had left an emergency message after having a collision between two tunnels.

During the first listening, don’t attempt to write word for word.

Make sure to note down, the train number, locations and travel direction and codes if given, driver’s name, what happened, when it happened, any passenger injured, driver injured and what his injuries were. Also note down the damages done. If there was a mention of a time of incident, note that down too.

Also note down what the driver requires (could be ambulance, btp, special taxi, etc). Note down what the driver doesn’t require for example, “no btp required”.

You don’t need to put your notes together as much whilst listening as you’ll have 5minutes to prepare your answer.

The recording will be played twice. If during the first play, you miss out anything, skip and continue taking notes, you can listen again in the second play. I almost stalled when I listened to the first play because I missed something that was said but quickly put myself together and continued taking my notes as you can not pause the recording. When it plays the second time, you can always fill in the blank spaces.

I used my 5mins to write my own exact words in a new sheet as I wanted to say it. My response was about just a minute recording. And that was it. The assessors are very nice and helpful in helping you feel relaxed.

Remember they want to see how you communicate effectively capturing all the important bits in a concise and professional way. So you don’t need to say it exactly as the recording was.

All they want to know is who called, their train number, location of incident, direction of travel, damages, injuries or casualties, what services are required, any time given.

I hope this helps someone in any way.

Good luck to us all. Hoping to pass the criteria needed for the Cv and cover letter screening stage.
Thanks for the tips & info. Good luck on the next stage.
 

thomas79

New Member
Joined
4 Dec 2024
Messages
2
Location
london
Hi there I was successful for this role and have since passed medical, occupation health check and references. Was given march start date but received a call saying this was pushed back to June. Should I be worried about this or is anyone else in the same situation?
Thanks
 

DuserH9

Member
Joined
31 Mar 2025
Messages
6
Location
london
Hi there I was successful for this role and have since passed medical, occupation health check and references. Was given march start date but received a call saying this was pushed back to June. Should I be worried about this or is anyone else in the same situation?
Thanks
Hi, congrats on getting the role!

How long did the process take…From assessment to cv/covering letter screening, to interview , and then finding out you’re successful? Thanks
 

shegz

New Member
Joined
2 Apr 2025
Messages
1
Location
london
Has anyone got any more information about this job? Have been progressed to the next stage but there is such little information about the job, the role and the department
Hello, have been invited to the assessment any tips on what you encountered on the day

Hi there I was successful for this role and have since passed medical, occupation health check and references. Was given march start date but received a call saying this was pushed back to June. Should I be worried about this or is anyone else in the same situation?
Thanks
Congratulations, I have just been invited for the RVCE assessment, after the railway voice communication excessive, what do u recon is next. Also any tips on getting past this stage. Thanks

They have invited for a Railway Voice Communication Test. It would be appreciated if someone would share their experiences about how was it. Thanks in advance.
I have recently been invited , any chance you can share with me your experience and any tips . Thanks

I received an invite yesterday to book a slot for the communications test. I submitted my application over the weekend, so it took a couple of days to come through.

From reading the recruitment timetable, it doesn't look like they've properly assessed CVs and supporting statements yet and that comes if successful on this test.

Anybody else booked over the next few weeks?
Hello, how did the test go and any tips

I received an email to say I passed the AC1 assessment and that I’ve progressed to the Cv and cover letter screening.

For anyone who has the assessment coming up, there isn’t anything to actually practice for.
The most important thing is try and remain calm and listen to the voice recording attentively. My recording was about a train driver who had left an emergency message after having a collision between two tunnels.

During the first listening, don’t attempt to write word for word.

Make sure to note down, the train number, locations and travel direction and codes if given, driver’s name, what happened, when it happened, any passenger injured, driver injured and what his injuries were. Also note down the damages done. If there was a mention of a time of incident, note that down too.

Also note down what the driver requires (could be ambulance, btp, special taxi, etc). Note down what the driver doesn’t require for example, “no btp required”.

You don’t need to put your notes together as much whilst listening as you’ll have 5minutes to prepare your answer.

The recording will be played twice. If during the first play, you miss out anything, skip and continue taking notes, you can listen again in the second play. I almost stalled when I listened to the first play because I missed something that was said but quickly put myself together and continued taking my notes as you can not pause the recording. When it plays the second time, you can always fill in the blank spaces.

I used my 5mins to write my own exact words in a new sheet as I wanted to say it. My response was about just a minute recording. And that was it. The assessors are very nice and helpful in helping you feel relaxed.

Remember they want to see how you communicate effectively capturing all the important bits in a concise and professional way. So you don’t need to say it exactly as the recording was.

All they want to know is who called, their train number, location of incident, direction of travel, damages, injuries or casualties, what services are required, any time given.

I hope this helps someone in any way.

Good luck to us all. Hoping to pass the criteria needed for the Cv and cover letter screening stage.
This was very helpful, thanks alot
 
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