• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Lost ticket

Status
Not open for further replies.

Yew

Established Member
Joined
12 Mar 2011
Messages
6,910
Location
UK
A few weeks/months ago, I was travelling to Mansfield from lincoln (via worksop) and unfortuantely I left my ticket on the pacer from lincoln. However I Realised this when the train had just pulled out the station. so when the guard came around I told him of my situation and he let me off buying a new ticket.

What do other guards think, and what is the official line on stuff like this?
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

LexyBoy

Established Member
Joined
23 Jan 2009
Messages
4,478
Location
North of the rivers
I think you must have an honest face!

NRCoC 24 said:
Lost, stolen or mislaid tickets
A ticket is your evidence of your right to make a rail journey and it is your responsibility to keep it safe. If you lose or mislay a ticket or a Smartcard or it is stolen, it will not be replaced nor will any of the cost be refunded. However, Train Companies will replace certain Season Tickets in the circumstances set out in Condition 34.
 

lyesbkz

Member
Joined
1 Dec 2010
Messages
610
Location
Chesterfield
I was travelling between Newcastle and MetroCentre not long ago, on the Return portion of my ticket, and I was stupidly fiddling with the ticket and dropped it down the side of my seat into the heater before the guard came by. I realised this was bad news, so I went to find the guard. He said unfortunately I'd have to buy a new ticket when he came past and did the ticket check, so I said ok, fair enough and went and sat down again.

When he did come past to sell me the ticket, I didn't have change so he said he'd have to take my details. I offered to pay by card and he said he'd just let me off that time (but I had shown him the Out portion and receipt, as well as my railcard).

Incidentally that ticket will most likely still be there to this day in the heater of some random Pacer (although it may not be readable any more..)
 

Yew

Established Member
Joined
12 Mar 2011
Messages
6,910
Location
UK
If it was a pacer, why didnt it just bounce out?
 

jon0844

Veteran Member
Joined
1 Feb 2009
Messages
29,508
Location
UK
That ticket might well be holding that Pacer together for another few years.
 

2Dogbox

Member
Joined
22 Mar 2011
Messages
174
Location
Lincoln
The official line is you should by a new ticket, but as guards we are given the power of discretion. The guard probably summed up for the way you spoke to him and behaved etc that you were genuine and honest.

We do have to weigh up some awkward situations sometimes but after several years of doing the job it's usually easy to distinguish someone who is genuine from the passenger who is trying to pull a fast one.

All that said though, there will always be the "jobsworth" guards who will not give an inch and will have someone with the slightest discrepancy arrested by the BT police!
 

northwichcat

Veteran Member
Joined
23 Jan 2009
Messages
32,692
Location
Northwich
Is it possible that the guard got in contact with someone to find out if a full ticket inspection was carried out on the Pacer service?
 

Flamingo

Established Member
Joined
26 Apr 2010
Messages
6,806
Had one last night had "left his ticket in the waiting room". As he couldn't tell me how much it had cost him, or where he had bought it from, I charged him.

Depends on where, when and who, but I'm inclined not to believe the lost ticket, I've had too many who were obviously bull*****ing.
 

DaveNewcastle

Established Member
Joined
21 Dec 2007
Messages
7,387
Location
Newcastle (unless I'm out)
Over the years, I've managed to loose keys, spectacles, money, and even my wallet once (though some kind person handed it in to a bank), though usually its keys -I don't know why, but I loose them with predictable regularity.
But I've never ever lost a train ticket.
Yet.

When that unfortunate day comes, I'm sure I'll simply go to buy a replacement ticket. In fact, I can't think of any other sensible response.
But what IS going to irritate me (as most of my journeys are long-distance), is that I'm going to have to pay £120 or so to get home, replacing the lost ticket which would probably have been an advance at a fraction of that cost.


(This isn't a question, just an expression of a worry that arises from rail travel in general. Just as using a motor car raises the possibility of a breakdown and all that that entails.)
 

Yew

Established Member
Joined
12 Mar 2011
Messages
6,910
Location
UK
Over the years, I've managed to loose keys, spectacles, money, and even my wallet once (though some kind person handed it in to a bank), though usually its keys -I don't know why, but I loose them with predictable regularity.
But I've never ever lost a train ticket.
Yet.

When that unfortunate day comes, I'm sure I'll simply go to buy a replacement ticket. In fact, I can't think of any other sensible response.
But what IS going to irritate me (as most of my journeys are long-distance), is that I'm going to have to pay £120 or so to get home, replacing the lost ticket which would probably have been an advance at a fraction of that cost.


(This isn't a question, just an expression of a worry that arises from rail travel in general. Just as using a motor car raises the possibility of a breakdown and all that that entails.)

If you dont have anywhere to be, it could be cheaper going a bed and breakfast for the night, and hoping you cna order an advance ticket for the next day
 

185

Established Member
Joined
29 Aug 2010
Messages
5,528
If I'd have known it was Yew, I would have got my UPFN book and chainsaw ready :)
 
Status
Not open for further replies.

Top