As someone involved in the design and specification of stations from a customer experience perspective (and therefore CIS), I struggle with those new boards.
It has already been mentioned here that the screens read L>R and then R>L for the two platforms and this is not immediately clear, indeed I, an experienced railway professional stood scratching my head for a couple of minutes before I figured it out. Granted, when there are all three colours in the board it makes sense, but at some times of the day, when every train is pink, it makes no sense unless you know.
I also have to question how accessible the screens are - they are unbelievably bright and the pixel density doesn’t help because the closer you get, the less clear it is.
I have no doubt that it is possible to improve this product with some software changes, but that’s irrelevant without doing further work to the woefully lacking CIS at platform level.
On the basis that I know some of the detail around how the idea was conceptualised, I’d consider it another in a long line of Manchester Piccadilly vanity projects to try to find an “innovative” solution to managing customers at Platform 13 and 14