It's interesting how some on here perceive the impact of Marc Morgan-Huws, Alex Hornby and Martijn Gilbert so negatively, as their bus passengers definitely didn't.
Is it more of a case that when they leave, those that take over don't have the ability to carry on the success and so it quickly fails to live up to previous expectations?
Without their combined creativity, the UK bus network would be a lot worse off...as First are most definitely showing in Cornwall and GNE are showing in the north-east. Did they make mistakes, clearly, but at least all three tried to do things the right way and do something different at their bus companies, unlike Arriva for example.
Alex Hornby seems to be trying to do the same at Northern, and Marc also seems to be doing fine at the Isle of Wight Steam Railway.