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Merseyrail Class 777 introduction updates

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DavidPowell

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David, thank you for taking the time and trouble to give this forum the 'inside information'. Your comments are both welcome and constructive.

I think the new trains are brilliant. The only one small are of concern for me (after witnessing it actually happening on Monday), is some less agile passengers got caught unawares by the ramp over the bogies! I'm not sure how this could be better mitigated though?
A few answers from other members with valid points. Colour contrast, non-slip and trip hazards tucked away under seats (possibly problematic for penguins). Passengers get used to this sort of thing pretty quickly: some will find the level boarding a bit unusual and could stumble while expecting to step up into the train. I think that labels would be a waste of time
 

Grumpy Git

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I said 'chevrons' in post #3,780, but they're not, they are contrasting horizontal bars - Maybe chevrons will actually help instead (arrows pointing 'upwards' like you see on speed-humps)?
 

Peter Sarf

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I said 'chevrons' in post #3,780, but they're not, they are contrasting horizontal bars - Maybe chevrons will actually help instead (arrows pointing 'upwards' like you see on speed-humps)?
I think on speed bumps its a triangle so that might more clearly mean a slope to people BUT also maybe optically they accentuate the appearance of the slope that is already there.
 

Grumpy Git

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I think on speed bumps its a triangle so that might more clearly mean a slope to people BUT also maybe optically they accentuate the appearance of the slope that is already there.

Yes I stand corrected, a triangle is used on speed-humps and would (in my opinion), be an improvement in this case.
 

Bletchleyite

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Our passenger panel helped us choose what we went for: good lumbar support was a big consideration.

The problem here is that lumbar support is very individual. If it isn't adjustable (which realistically it cannot be) it will suit only a tiny number of people. I thus favour a simpler, flatter seat shape.

Did they sort the issue with the protruding headrest pushing into the back of the shoulders of tall passengers? I fed this back from the mockup.

8. The roof fairings on the end cars were a late addition in the design process to meet the standards for behaviour in side winds. I will be looking to get rid of them in years to come so have kicked off a debate with RSSB which may take some time.

Is there not a risk, if you don't have them, of the frequent "brickings" damaging cabling and other equipment on the roof?
 
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Parjon

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Is there not a risk, if you don't have them, of the frequent "brickings" damaging cabling and other equipment on the roof?
What "frequent brickings"?? I don't recall this happening even once. Perhaps you are imagining a different city.
 
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yorkie

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Just a reminder:
This thread is to discuss updates regarding Merseyrail 777s.

For any discussion of a speculative nature (such as proposed announcemen changes, nicknames etc) please use the Speculative Discussion section.

For any discussion relating to trip planning, trip experiences please use the Trip Planning & Reports section.

Also seat preferences are best posted elsewhere, so that we can keep this thread dedicated to actual updates regarding the trains introduction.

Many thanks :)
 

DavidPowell

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The yellow bands were chosen with our disability reference group particularly those with partial sight. Chevrons can be very confusing for these passengers.

Retaining Julie Berry was a clear request from many passengers including some with hearing impairment.

Equipment on the roof is commonplace on low floor trams and trains around the world. The U.K. is unusual in having high floored trains hence most equipment in the underframe. The risk of ballast damage is greater than bricks imho. All the equipment casing, cabling and piping are well protected up top and down below anyway. Let’s see…
 

py_megapixel

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I haven't seen one in person yet, but these units really do seem to show a lot of attention to detail. It's clear that a lot of thought has been put into this by Stadler (from whom we've come to expect nothing less) and also of course by Merseytravel.

The boarding/alighting experience (is that the terminology?) has clearly been improved beyond recognition with the sliding steps, door buttons and pre-arming, the new lighting around the doors and even small things like the screens above the doors indicating which side to alight from.

I was just looking at the cycle provision. It looks excellent (among the best I've seen in the UK) and level boarding will make a big difference here. Only questions are (1) how thick your tyre can be before it becomes difficult to get it into those holders and (2) whether a bike can be parked without disturbing the people sat in those seats immediately behind, as it looks like the bike holders are attached to the seat back - but I can't be the first to have thought of this.

I assume there will be tweaks to the passenger information system, as it's a bit rough around the edges at the moment (e.g. it seems to be announcing "Please mind the doors" just after the doors have closed), and maybe the exterior PA can be put to better use (for example by announcing the destination outside the train when the doors open, which I imagine people would find helpful as there are currently no automated platform announcements on Merseyrail).

How good is the visibility of the interior screens in practice? The ones above the doors look excellent (and the "Doors will open on this side" thing is, as mentioned, a good feature), but those are obviously not of much use to seated passengers. The dot matrix displays at the carriage ends seem to be oddly low down and, unlike the 507s and 508s, there don't seem to be any in the centre of the carriages, so it would seem there are quite a lot of seats where you can't clearly see an information screen - unless I'm missing something.
 

urbophile

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How good is the visibility of the interior screens in practice? The ones above the doors look excellent (and the "Doors will open on this side" thing is, as mentioned, a good feature), but those are obviously not of much use to seated passengers. The dot matrix displays at the carriage ends seem to be oddly low down and, unlike the 507s and 508s, there don't seem to be any in the centre of the carriages, so it would seem there are quite a lot of seats where you can't clearly see an information screen - unless I'm missing something.
Yes I was surprised by the comparatively low-tech (and oddly placed) dot matrix displays. No much different, apart from their placing, from those on the 507/8s. Other trains – even Northern – have proper video screens which can display a variety of information; it's strange that here they are restricted to above the doors. Useful as that is if you are standing or ready to get off, they are awkward to see otherwise.
 

DavidPowell

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The bike racks can take a wide range of wheel/tyre sizes: we’ll be keeping an eye on this as pushbikes seem to be taking steroids atm. We would expect passengers using the perch seats in the bike area to move if a bike user needed to use it. That’s why we changed from tip-ups which can lead to conflict.

The screens through the saloon are the same as the ones over the doors. We chose them for their clarity and ease of viewing from pretty much any angle. We’ll be doing more with these once bedded in.

The dot matrix displays are required by industry standards. Decent colour screens will render them redundant in time.
 

Bletchleyite

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The bike racks can take a wide range of wheel/tyre sizes: we’ll be keeping an eye on this as pushbikes seem to be taking steroids atm. We would expect passengers using the perch seats in the bike area to move if a bike user needed to use it. That’s why we changed from tip-ups which can lead to conflict.

Can I suggest clear signage "Passengers must move from this area if it is required for safe bicycle storage"? Personally I'd bin the perches, if it's busy it just restricts standing space.

The screens through the saloon are the same as the ones over the doors. We chose them for their clarity and ease of viewing from pretty much any angle. We’ll be doing more with these once bedded in.

The dot matrix displays are required by industry standards. Decent colour screens will render them redundant in time.

Interesting. Have you been on a Class 195, 197 or 331? I think you are effectively alleging that the displays on these are noncompliant?
 

507020

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According to Merseyrail's Twitter there is one out now, starting on the 1412 from Sandhills to Kirkby.
There couldn’t have been. I followed the diagram and it’s a 6 car, the planned 777 diagram being cancelled.
 

M28361M

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Yep, looks like Merseyrail's Twitter team were wrong (or 1412 was the plan, but was changed last minute).

No 777s in passenger service today.
 

Pacef8

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Came across this of a delivery of the battery units that some may not of seen from sprit of canteo
 

modernrail

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I think they should have taken inspiration from Crossrail. It's also got a limited colour palette, but the patterns are much more lively, IMO, and the light grey inside helps it feel less clinical.
The grey on the inside of the Elizabeth line trains makes them look hugely dated to my eye. In general I find that interior very poor although some of the fittings look high quality.

Merseyrail trains take quite the battering with pushchairs and bikes and bags and so it will be interesting to see how the interiors get on in terms of scuffs and stains.

I really do think they should add some vinyls of Merseyside scenes inside. There is a lot to be proud of and people rightly are and it would be nice to see some images of things like the Cathedrals, the river, Another Place, Southport Pier, Chester, the sand dunes, New Brighton etc etc. It is also good promotion of the destinations available.
 

MattRat

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The grey on the inside of the Elizabeth line trains makes them look hugely dated to my eye. In general I find that interior very poor although some of the fittings look high quality.

Merseyrail trains take quite the battering with pushchairs and bikes and bags and so it will be interesting to see how the interiors get on in terms of scuffs and stains.
Well you could say I reject current modernity, but then again, when something looks like a dystopian hospital, cold and clinical, I like to think maybe that's not a bad thing.
 

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