Metro services suspended from Sunday 20th March
Due to an operational issue, there will be NO SERVICE in operation from Sunday 20th March until further notice.
The safety and security of our customers and team members is always our first priority.
During inspections, new bodywork cracks have been identified on some of our older trams which require additional checks to be carried out by the manufacturer. As a precautionary measure, tram services have been suspended until further notice.
We are working alongside the manufacturer, to restore services as quickly as possible. While this situation is ongoing, we are committed to keeping our customers moving.
Metro tickets and passes will be valid on the alternative modes of transport detailed below:
• National Express bus service 74 between West Bromwich and Birmingham
• National Express bus service 79 between Wolverhampton and West Bromwich
• National Express bus services 9, 12/12A, 13/13A, 23, 24, 82, 87, 126, X8 and X10 in Birmingham city centre
• West Midlands Railway and Avanti train services between Wolverhampton and Birmingham
We understand the frustration many people will feel at this latest interruption to services, and sincerely apologise for any inconvenience this may cause.
For more information and to keep up to date with the latest details regarding the change in service, please visit our website or twitter page.
Alternatively, you can speak to a member of our team by pressing the customer assistance button located on the shelters on each platform, with any questions you may have.