Hello, appreciate any advice thanks. My sons girlfriend has been caught using a 16 to 25 railcard whilst commuting to work.. Journey entails travelling from Whitchurch (Shropshire) to Shrewsbury.
Offence is using railcard before 10am. I’m not sure if it’s tfw, but they have looked at previous transactions and can see a further 19 journeys have been made.
She has admitted it was her error and that she’d not done this on purpose but had bought the ticket through the trainline app.
Any help on what to put in email back.
Thanks.
Offence is using railcard before 10am. I’m not sure if it’s tfw, but they have looked at previous transactions and can see a further 19 journeys have been made.
She has admitted it was her error and that she’d not done this on purpose but had bought the ticket through the trainline app.
Any help on what to put in email back.
Thanks.