saintadamson
New Member
I was at Newcastle, going to London, with a 17:58 train on Platform 3. I was then going to take a train from London to Coventry.
I boarded the train from Newcastle on the platform at 17:55 ish without realised it was going to Edinburgh.
I got off at Morpeth, the next stop, being stranded there as the next train was cancelled. I was stuck at Morpeth until the 19:24 train to Birmingham New Street (BHM).
This meant I was essentially stranded, as I would miss the train to London and my train back to Coventry. So the only way I could get to Coventry was by going the 3 hour journey to BHM and another train from BHM to Coventry.
As this was a setback I hadn’t anticipated, I couldn’t pay the then-£90 ticket. I did immediately look for the ticket inspector when boarding the train to explain my circumstances and I was fined.
I’ve communicated through email the incident and the sequence of events, including proof of my tickets, yet my circumstances aren’t being considered as mitigating - is there anything I can do?
I boarded the train from Newcastle on the platform at 17:55 ish without realised it was going to Edinburgh.
I got off at Morpeth, the next stop, being stranded there as the next train was cancelled. I was stuck at Morpeth until the 19:24 train to Birmingham New Street (BHM).
This meant I was essentially stranded, as I would miss the train to London and my train back to Coventry. So the only way I could get to Coventry was by going the 3 hour journey to BHM and another train from BHM to Coventry.
As this was a setback I hadn’t anticipated, I couldn’t pay the then-£90 ticket. I did immediately look for the ticket inspector when boarding the train to explain my circumstances and I was fined.
I’ve communicated through email the incident and the sequence of events, including proof of my tickets, yet my circumstances aren’t being considered as mitigating - is there anything I can do?
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