ConfusedLol
New Member
Hi everyone, hope someone can advise me!
A couple of months ago my 14 year old daughter bought a return ticket for our local train service (Merseyrail).
The outward part of the journey went to plan and then when coming back she was unable to find her return ticket for the journey, she had lost it from her pocket during the day sometime.
She was asked for her ticket by an inspector, could not find it, issued a fine and gave her correct details.
I wanted to challenge the fine so I waited until receiving the letter from them regarding it. From memory the letter, when I received it said I had 21 days to respond, but due to me being away I never received the letter until day 22/23 after they had sent it. Typical lol.
I emailed them and stated my daughters case, they said the fine had now doubled from £20 to £40 as I hadn’t replied in 21 days!
I called them and emailed again to request they reset the fine to the original amount of £20, I explained I had been away and not received the letter until I returned. At this point I did not want the fine escalating more and more, and I had given up trying to reason with them to get the fine squashed. I received no reply to my request to reset the fine back to £20.
Then last week I received a letter, from their solicitors ( Daniels Silverman) stating the fine was now over £80 and to avoid further action to pay now?!
The letter was sent to my first name (spelt incorrectly) then “parent of xxxxx xxxxx (my daughters name)”.
My question is - what do I do? My daughter is 14, had genuinely bought a ticket. She paid cash but has no proof now she bought the ticket in the first place!
Merseyrail are doubling the fine when they see fit.
Is this a “fine” or just an “invoice”.... obviously this is a civil matter.
What will happen if I ignore it? Or should I respond to it?
Im really confused and don’t know what to do for the best. Any help help greatly appreciated here!!
A couple of months ago my 14 year old daughter bought a return ticket for our local train service (Merseyrail).
The outward part of the journey went to plan and then when coming back she was unable to find her return ticket for the journey, she had lost it from her pocket during the day sometime.
She was asked for her ticket by an inspector, could not find it, issued a fine and gave her correct details.
I wanted to challenge the fine so I waited until receiving the letter from them regarding it. From memory the letter, when I received it said I had 21 days to respond, but due to me being away I never received the letter until day 22/23 after they had sent it. Typical lol.
I emailed them and stated my daughters case, they said the fine had now doubled from £20 to £40 as I hadn’t replied in 21 days!
I called them and emailed again to request they reset the fine to the original amount of £20, I explained I had been away and not received the letter until I returned. At this point I did not want the fine escalating more and more, and I had given up trying to reason with them to get the fine squashed. I received no reply to my request to reset the fine back to £20.
Then last week I received a letter, from their solicitors ( Daniels Silverman) stating the fine was now over £80 and to avoid further action to pay now?!
The letter was sent to my first name (spelt incorrectly) then “parent of xxxxx xxxxx (my daughters name)”.
My question is - what do I do? My daughter is 14, had genuinely bought a ticket. She paid cash but has no proof now she bought the ticket in the first place!
Merseyrail are doubling the fine when they see fit.
Is this a “fine” or just an “invoice”.... obviously this is a civil matter.
What will happen if I ignore it? Or should I respond to it?
Im really confused and don’t know what to do for the best. Any help help greatly appreciated here!!