Joe Paxton
Established Member
- Joined
- 12 Jan 2017
- Messages
- 2,744
The new booking engine is (I believe) Vix / SilverRail (I am happy to be corrected!). The old booking engine was Worldline (Atos spun off Worldline as a separate entity some years ago).
Which TIS supplier provides it has no bearing on the legal entity that you are entering into a contract with. In both cases it's Virgin Trains East Coast (or whatever their correct legal name is).
When the East Coast franchise / directly operated service was replaced by the Virgin Trains East Coast Service, that was of course a change of legal entity that you, as a customer, were contracting with, and permission should have been sought to transfer your data from one to the other.
Unusually, it wasn't actually a change of legal entity - the TOC was and remains the "East Coast Main Line Company Ltd" under East Coast and now VTEC brands. Because of the unusual situation of DOR (a government company) owning and running the TOC, what happened when Stagecoach/Virgin took over was that the ownership of ECML Co Ltd was changed from the holding company DOR to the Stagecoach/Virgin owned holding company "Inter City Railways Limited". Though this is fairly nerdy stuff!
Last edited by a moderator: