I hope you cry like an ashamed Japanese politician too?
Next time this happens please report to RailUK first. Your excuse can then be logged and assessed by the forum on train staff monitoring team. It can then be decided whether your claim has any validity and your suggested demotion to OBS and subsequent redundancy date brought forward or put back deservingly.
Ill be sure to keep a note in my diary
I keep hearing this, in my experience it is not the case, certainly not in the northern "mill towns" try standing at nelson interchange and watch the cafe/ticket office, if you see a card you are lucky, they usually only appear for expensive train tickets, certainly not for cups of coffee or £2.50 train fares.
I would be interested to hear from a Northern guard what percentage of transactions are card, particularly for shorter journeys
My experience is that a monday morning commuter train with loads of weekly renewals will see majority of the payments by card , although there are some out there who buy a weekly with cash . On those trains I would say 85%+ pay by card
However a saturday afternoon stopper hopping from town to town will see majority of smaller payments by cash .On those trains I would say about 20% pay by card .
I find a lot of people going out drinking etc carry amounts of cash perhaps in the perception that pubs wont take card or they are not the sort of place to use a card .
On this topic "can I pay by card ?" Is still a fairly frequent question I will hear when selling tickets . Particularly from younger people who I would have thought would have been more expecting of card payment facilities being the norm .
I personally still use cash fairly often , I find it easier to budget with cash and its also seems to make it easier to resist the temptation to spend money .