Leeds station and maybe others now have hosts. Northern has taking the strange decision to take ticket office staff out of the ticket office and put them on the concourse " helping passengers " This means a window / desk is closed - you can not buy a ticket from a host ...... Is this the best use of Northern employees ? Let's think of information points at Leeds - down by platform 2 a ticket office, further up a network rail information point. Near the barrier is a VTEC info point,on the bridge is another northern rail information point. Plus various other staff walking about the station - TOC staff, network rail staff, security, police ..... What do others think ?