Received this email from Northern on 27 April 2016.
Hi Graham
Thank you for your email.
I am pleased to inform you that you are still able to use your complimentary travel voucher now that the franchise has been taken over.
Should you require any further assistance, please don’t hesitate to contact us on 0800 200 6060. Alternatively, you can email us at
[email protected]
Thank you for taking the time to contact Northern.
Kind Regards
Cayra
Customer Solutions Advisor
Telephone: 0800 200 6060
Post: FREEPOST Northern Railway
www.northernrailway.co.uk
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