Jozhua
Established Member
- Joined
- 6 Jan 2019
- Messages
- 1,857
Just missed my train at Manchester Victoria due to the ticket buying process taking longer than expected...
They appear to have added considerably more menus to the ticket machines and ques of confused passengers have appeared as a result. The hitboxes for the elements seem to be out of sync with the actual menu items, meaning when you press something it selects something else...
The menus are also to put it lightly... Hellish and add at least 2/3 more steps to simply purchasing a ticket. Northern's ticket machines have already been more complicated and slower than the machines of other operators and they appear to have made this problem worse...
Wondering if anyone else has thoughts on this?
They appear to have added considerably more menus to the ticket machines and ques of confused passengers have appeared as a result. The hitboxes for the elements seem to be out of sync with the actual menu items, meaning when you press something it selects something else...
The menus are also to put it lightly... Hellish and add at least 2/3 more steps to simply purchasing a ticket. Northern's ticket machines have already been more complicated and slower than the machines of other operators and they appear to have made this problem worse...
Wondering if anyone else has thoughts on this?