Parham Wood
Member
- Joined
- 13 Jun 2011
- Messages
- 331
Extract from C2C Passenger Charter. Did I laugh after reading the Twitter posts!So it seems that C2C have started rolling out machines with similar functionality to the Northern ones (i.e. not just walk up tickets for travel now). Would appear that they are experiencing similar "challenges" with this from the feedback on Twitter:
https://twitter.com/search?q=c2c_rail machine &src=typed_query&f=live
From what I understand, they're from a different supplier to the Northern ones, but it's interesting to see lots of the same problems. Although having to enter the origin station on a TVM with no default option of "here" is a new one on me...:
https://twitter.com/MattGosling85/status/1182193962309869568
within 60 seconds of schedule.
We will offer you the best fare available for your journey
We’re committed to selling you the right ticket for your journey at the best available price. We will make buying a ticket from us as easy as possible by providing staff or ticket machines at your stations, a clear and user-friendly ticket-buying experience that guides you to the best ticket for your journey, and by providing a similar range of tickets however you buy them, whether that’s from our ticket offices, ticket machines or online (except for promotions, special offers etc).