But good announcements are something we just don’t get!Personally a fan of this being removed. Station staff get endlessly frustrated when people walk down to their "usual" platform then due to what could be multiple factors, it's not on the "usual" platform (read: not an alteration as it was never advertised!) and grumble at the staff.
Predicted platforms don't help much more either. At terminals, it is much safer (most of the time) for passengers to remain on the concourse during peak times and wait until it's ready. But you'll never be able to avoid some regulars going to the platform then being caught out! Good announcements solve this problem for the most part.
I do know of people who are frustrated by this problem as they find the information gives them independence because they are unable to read the station information screens. Finding staff is also difficult sometimes so having that information already available as you arrive at a station you know is invaluable
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