Oyster Card - removing railcard discount

Discussion in 'Fares Advice & Policy' started by johntea, 15 Apr 2015.

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  1. johntea

    johntea Member

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    My 16-25 railcard runs out next Tuesday (boo hiss!).

    I have an Oyster card for London travel which is linked up to my railcard, will this automatically unlink once the railcard runs out or do I have to do something?
     
  2. maniacmartin

    maniacmartin Established Member Senior Fares Advisor

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    This will happen automatically. When you loaded the railcard into the Oyster card, the clerk will have been prompted to key in its expiry date.
     
  3. Tom B

    Tom B Established Member

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    As above. If you present it to a ticket office or ticket machine, or look online, it'll say "Young Persons Railcard discount - until dd/mm/yyyy".
     
  4. johntea

    johntea Member

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    Thanks for that. As you can tell, I don't venture to London that often :lol:
     
  5. Harpers Tate

    Harpers Tate Member

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    Is the same true of a Senior RC discount?
    Or, to put it another way - when a new SCRC is bought, does the discount have to be re-applied?
     
  6. causton

    causton Established Member

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    In short, yes :)
     
  7. mrmartin

    mrmartin Member

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    Annoyingly, they don't seem to notice that railcards can be 3 years, so they always expire and you end up not noticing for a fair few journies, then you need to get them to reapply it.
     
  8. causton

    causton Established Member

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    Eh?

    For the person adding the discount, you just type in an expiry date. If you type in a date three years away, the discount will stay for three years. If you type in a date one year away, it will expire in one year! Perhaps the person who added yours did it wrong...!
     
  9. John @ home

    John @ home Established Member Fares Advisor

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    If you ask at any Underground or Overground ticket office for a print-out of recent Oyster journeys, this will include the expiry date of any National Railcard attached to Oyster card.
     
  10. causton

    causton Established Member

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    I am sure it will tell you on the new ticket machines* as well :) - when I applied Railcard discounts to Oyster cards I always printed out the recent journeys to show the discount was applied and what date it was applied to.

    *same ticket machines, better software these days though!
     
  11. Bullfield WEst

    Bullfield WEst Member

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    I have in the past applied a Senior Railcard to my Oyster Card. On checking the website (I'm in Bolton) to check, I can't find anything listed or how to apply again. Any one able to point me in a good direction please?
     
  12. MikeWh

    MikeWh Established Member Senior Fares Advisor

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    If you call the helpline they should be able to confirm the current status. If it needs renewing it will have to be done at a tube station because data has to be written to the physical card.
     
  13. Harpers Tate

    Harpers Tate Member

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  14. bluegoblin7

    bluegoblin7 Member

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    There was a (Recently corrected) issue with adding three year expiry dates for some railcard types, although staff should have pointed this out.

    As I say, this is now resolved and all railcards available for three years can be flagged as such.

    If you want a discount explicitly removing (Loss or theft of the railcard, for instance) this can also be done both at a ticket office and on the machines, otherwise it will drop off automatically when the expiry date is reached.
     
  15. causton

    causton Established Member

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    Interesting - as non-LU staff I never heard about that issue! But now we don't do Oyster anyway, so hope all the ones I registered went okay!
     
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