daniel3982
Member
- Joined
- 28 Oct 2007
- Messages
- 152
The other day I went on a bit of an explore through East and South London via the DLR, Overground and buses. Anyway was making my second DLR journey of the day which was Stratford to Lewisham & when I finished I tried to touch out but the machine just said "seek assistance", I tried several times but to no avail. I noticed at the machine that it had charged me full-fare already when I tried to put some more credit on (I had enough prior to this journey to complete it) and went on my way via bus.
My day ended up costing nearly £11 when it should've been capped at the zone 2 & 3 travel rate. I've e-mailed oyster a week ago but haven't heard anything. Since I tried to touch out and they can see I caught a bus straight away after from Lewisham should I have a chance of getting my money back?
My day ended up costing nearly £11 when it should've been capped at the zone 2 & 3 travel rate. I've e-mailed oyster a week ago but haven't heard anything. Since I tried to touch out and they can see I caught a bus straight away after from Lewisham should I have a chance of getting my money back?