herts_craig
New Member
- Joined
- 16 Apr 2015
- Messages
- 2
Hi all i hope you can help me out,
I got a penalty fare on the 17:44 from kings cross to kings lynn, a great northern train. there was no train info at the platform as boarded the train, the driver made no announcement, i got on within 1 min the doors closed and the train left. The ticket officer was standing next to me as was a police officer.
this line splits and the cambridge one stops at letchworth, where i was intending to travel this train the first stop was royston.
I was asked to produce my ticket. I showed my monthly season ticket, then the officer told me that i had not valid ticket as the train did not stop at my station. obviously i pay nearly £400 a month to this service provider. The officer issues me with a £40 pentalty charge
I disputed the fact that i had not valid ticket but merely needed an extension to complete the part of the journey i had made by error.
he refused to listen to me and the police officer advised me that i must give him my details. i did but in doing so he put my personal details on his mobile phone and started to search for my address on google maps. When i asked him what he was doing he replied he thought i could be lying to him so he was checking.
I bought an extension ticket at the royston station, a return to cover both part of the journey as i would have normally in these situations.
Can i ask, why are there excess fare windows in the platforms at kings cross if not for these situations.
I appealled and its been rejected, if the train was not announced isnt that grounds for the appeal to be upheld?
should I press the fact that he in essence stole my personal information?
You adivse would be appreciated
I got a penalty fare on the 17:44 from kings cross to kings lynn, a great northern train. there was no train info at the platform as boarded the train, the driver made no announcement, i got on within 1 min the doors closed and the train left. The ticket officer was standing next to me as was a police officer.
this line splits and the cambridge one stops at letchworth, where i was intending to travel this train the first stop was royston.
I was asked to produce my ticket. I showed my monthly season ticket, then the officer told me that i had not valid ticket as the train did not stop at my station. obviously i pay nearly £400 a month to this service provider. The officer issues me with a £40 pentalty charge
I disputed the fact that i had not valid ticket but merely needed an extension to complete the part of the journey i had made by error.
he refused to listen to me and the police officer advised me that i must give him my details. i did but in doing so he put my personal details on his mobile phone and started to search for my address on google maps. When i asked him what he was doing he replied he thought i could be lying to him so he was checking.
I bought an extension ticket at the royston station, a return to cover both part of the journey as i would have normally in these situations.
Can i ask, why are there excess fare windows in the platforms at kings cross if not for these situations.
I appealled and its been rejected, if the train was not announced isnt that grounds for the appeal to be upheld?
should I press the fact that he in essence stole my personal information?
You adivse would be appreciated