I'll repeat. The ticket is only available as an m-ticket. I cannot buy it from a different company or use a different app. I agree that shouldn't be the case, but unfortunately it is.
-
Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
Phone battery died - not given opportunity to buy new ticket
- Thread starter maxid
- Start date
- Status
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R
RailUK Forums
Bletchleyite
Veteran Member
You can buy m-tickets for any TOC from any app that supports m-tickets (which isn't now all of them).
You can even buy them from a PC as long as the phone app is logged into the same account as the PC is.
Transport For Wales Multiflex.
nanstallon
Member
- Joined
- 18 Dec 2015
- Messages
- 752
I'm a dinosaur who doesn't know how to do electronic tickets. Happy to stay that way when I see how unfairly customers are treated.
Absolutely. It's just another of those technological marvels that are sold to us as a benefit, when it's far from it. The customer, sorry passenger, is the furthest thing from minds when introducing new things in our favour.
Haywain
Veteran Member
- Joined
- 3 Feb 2013
- Messages
- 15,215
Have you not noticed how unfairly customers who lose paper tickets are treated?
Only when the TOC has enabled mTickets.
nanstallon
Member
- Joined
- 18 Dec 2015
- Messages
- 752
I quite agree that customers who lose paper tickets are treated unfairly, but at least if you have a paper ticket, you can make sure that it is in your wallet/pocket and available for inspection.
Wow, this really is a marmite subject which we regularly seem to debate and go round the same circles.
To summarise:
Paper tickets - need to be printed at a station or a TVM. No power or technology required but lose it and it can’t be replaced.
E-ticket- a barcode that can be shown on any device, a smartphone generally being the device of choice. It can also be shown on paper if the holder chooses to print it out themselves. Risk that if the smartphone loses power that the ticket cannot be shown.
Both systems have their advantages and disadvantages. I suppose the belt and braces approach is an e-ticket displayed on a smartphone with a paper copy in you back pocket just in case
To summarise:
Paper tickets - need to be printed at a station or a TVM. No power or technology required but lose it and it can’t be replaced.
E-ticket- a barcode that can be shown on any device, a smartphone generally being the device of choice. It can also be shown on paper if the holder chooses to print it out themselves. Risk that if the smartphone loses power that the ticket cannot be shown.
Both systems have their advantages and disadvantages. I suppose the belt and braces approach is an e-ticket displayed on a smartphone with a paper copy in you back pocket just in case
WesternLancer
Established Member
- Joined
- 12 Apr 2019
- Messages
- 7,182
Should not most of the recent posts be moved to this thread (or other threads about non working phones)? I can't see many from about post #20ish that are of any great help to the OP....
I think it’s probably best if the discussion is moved along to that thread now yes.
Here’s the link:
E-ticket "battery" issue - is names on tickets an option for a fix?
With yet another thread having come up in D&P about a battery having run out and a hefty out of court settlement being demanded, is there a simple fix to all this staring the railway in the face? Most train tickets are bought by the person who will use them with no intention of transfer, and of...
www.railforums.co.uk
- Status