• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Plusbus ticketing questions

Status
Not open for further replies.

plcd1

Member
Joined
23 May 2015
Messages
788
Is it possible to buy a Plusbus day ticket either at a ticket office or a ticket machine *without* buying a rail ticket at the same time? I'm asking as I'd be using a staff free ticket facility for the rail journey but a Plusbus for the destination would be ideal. I have checked the info and videos on the Plusbus website but they don't cover the scenario above.

Furthermore it looks like London Overground ticket offices / TVMs don't retail Plusbus either. Is this correct?
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Haywain

Veteran Member
Joined
3 Feb 2013
Messages
15,369
You can certainly buy them at a ticket office but not many TVMs sell PlusBus on in its own. Your free travel facility is a rail ticket for the purposes of PlusBus, so as long as you are making an appropriate journey (to/from somewhere outside of the PlusBus area) then the purchase is entirely legitimate.
 
Last edited:

Ianno87

Veteran Member
Joined
3 May 2015
Messages
15,215
I do it from ticket office windows all the time. Never had a problem.
 

Joe Paxton

Established Member
Joined
12 Jan 2017
Messages
2,468
Furthermore it looks like London Overground ticket offices / TVMs don't retail Plusbus either. Is this correct?

As has been said, TVMs don't sell PlusBus on its own.

London Overground ticket offices should sell PlusBus like any other ticket office, though I can imagine some might not be that familiar with it. Might be helpful to print out this webpage - www.plusbus.info/how-issue - to offer to any ticket clerks who might be struggling.

Also if you look up a specific PlusBus town on the website, for example Oxford, at the bottom of the page is this...

Destination code:
OXFORD+BUS (J931); OXFORD PWY+BUS (K913).

...which again might be useful information to pass to any struggling ticket clerk. The destination code that should be used is the one where you finish your rail journey - so in this case either Oxford station or Oxford Parkway station.
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
13,247
I've purchased Plusbus tickets from TVMs before without buying a rail ticket at the same time although I don't think all TVMs offer this.

Plusbus tickets aren't available in TfL area although it should be possible to buy them from Overground Stations for areas where they are available. (There will be a handful of Overground stations outside the TfL area where Plusbus is available from the station eg Brentwood, Bushey, Watford High Street).
 
Last edited:

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
13,247
I've purchased one recently at my local station.
 

Joe Paxton

Established Member
Joined
12 Jan 2017
Messages
2,468
I've purchased Plusbus tickets from TVMs before without buying a rail ticket at the same time although I don't think all TVMs offer this.

I stand corrected.

Like gray1404 says, which TVMs are these?
 

David57

Member
Joined
10 Apr 2013
Messages
245
Wasn't there a problem a couple of years ago when a station was selling PlusBus tickets(without any train ticket involved) that undercut the local bus companies day ticket?
Memory Fading!
 

d1672

Member
Joined
15 Jan 2011
Messages
125
Location
Cumbernauld
Hi,

You can also purchase a Plusbus ticket before your rail journey e.g.

Glasgow Plusbus
+
then Glasgow Central to Dumfries (rail)
+
Dumfries Plusbus

That is also OK.
 

plcd1

Member
Joined
23 May 2015
Messages
788
Thanks for all of the answers. Much appreciated.

Can a guard / senior conductor sell Plusbus on a train *provided* you ask to buy the ticket well before the train gets anywhere near the station at which Plusbus is valid. I'm thinking about Exeter and whether GWR would sell a day Plusbus ticket for that city on board or not.
 

Haywain

Veteran Member
Joined
3 Feb 2013
Messages
15,369
Thanks for all of the answers. Much appreciated.

Can a guard / senior conductor sell Plusbus on a train *provided* you ask to buy the ticket well before the train gets anywhere near the station at which Plusbus is valid. I'm thinking about Exeter and whether GWR would sell a day Plusbus ticket for that city on board or not.
If the product is enabled in the TIS they can issue them.
 

arb

Member
Joined
31 Oct 2010
Messages
413
Thanks for all of the answers. Much appreciated.

Can a guard / senior conductor sell Plusbus on a train *provided* you ask to buy the ticket well before the train gets anywhere near the station at which Plusbus is valid. I'm thinking about Exeter and whether GWR would sell a day Plusbus ticket for that city on board or not.

I've never done it personally, but a friend of mine with a season ticket to Norwich occasionally buys daily Norwich PlusBus tickets from guards on both Greater Anglia and East Midlands Trains. As far as I know, they've never had a problem trying to buy them on the train.
 

davetheguard

Established Member
Joined
10 Apr 2013
Messages
1,812
Thanks for all of the answers. Much appreciated.

Can a guard / senior conductor sell Plusbus on a train *provided* you ask to buy the ticket well before the train gets anywhere near the station at which Plusbus is valid. I'm thinking about Exeter and whether GWR would sell a day Plusbus ticket for that city on board or not.

I was on a GWR stopper along the coast towards Exeter last week, and the Guard who was selling tickets to two passengers -who had just got on at a station without a ticket machine- proactively asked them if they wanted a (Plusbus) bus ticket add on for Exeter as well.

He made the sale and issued the tickets.
 

Merseysider

Established Member
Fares Advisor
Joined
22 Jan 2014
Messages
5,406
Location
Birmingham
Thanks for all of the answers. Much appreciated.

Can a guard / senior conductor sell Plusbus on a train *provided* you ask to buy the ticket well before the train gets anywhere near the station at which Plusbus is valid. I'm thinking about Exeter and whether GWR would sell a day Plusbus ticket for that city on board or not.
Yeah, I've bought around a dozen this year, mostly onboard (with railcard discount), and a few at the actual destination station itself. There's no need to buy it in advance.
 

Deerfold

Veteran Member
Joined
26 Nov 2009
Messages
12,670
Location
Yorkshire
Thanks for all of the answers. Much appreciated.

Can a guard / senior conductor sell Plusbus on a train *provided* you ask to buy the ticket well before the train gets anywhere near the station at which Plusbus is valid. I'm thinking about Exeter and whether GWR would sell a day Plusbus ticket for that city on board or not.

If your destination has a ticket office you should be able to buy it there is you've not been able to before. I've bought at Nottingham after encountering 2 Northern staff with new ticket machines which seemed to be incapable of selling PlusBus.
 
Status
Not open for further replies.

Top