Rail Appointed Travel Agents

Discussion in 'Fares Advice & Policy' started by transportphoto, 31 Mar 2011.

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  1. transportphoto

    transportphoto Established Member Quizmaster

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    Hi All,

    I have just bought a train ticket from a Rail Appointed travel agent for the sole purpose that I caught wind that they issued on ELGAR stock - Incorrect :( instead issuing on RSP 9599 (plus bus) stock)

    They charge an extra £1.50 (Shown on reciept as 'RAIL B/FEE' and also advetised as such) for the convienience of buying through them, something I won't be doing again!

    I was wondering what is their maximum booking fee they can charge, if there is one, set out in the T&C's etc...???

    TIA

    TP
     
    Last edited: 31 Mar 2011
  2. bb21

    bb21 Moderator Staff Member Moderator

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    What's a Plus Bus stock?
     
  3. transportphoto

    transportphoto Established Member Quizmaster

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    Stock with PlusBus ads on the back - sorry for the confusion! :oops:
     
  4. First class

    First class Established Member

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  5. premier01

    premier01 Member

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    It seems pointless to use travel agents for rail travel unless it's a corporate travel company and u have to do that.

     
  6. transportphoto

    transportphoto Established Member Quizmaster

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    It does, aye. As I said I only went there because I was (un-reliably) informed that they issued on ELGAR stock... I won't be going back!
     
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