Railcard Accidental Damage!

[TheJRB]

I've been a bit of an idiot and ended up forgetting my railcard was in my trouser pocket before putting them in the washing machine. It's still in tact largely but it's peeling at the edges. How would I go about getting a replacement and how much would it cost? Thanks.

 

[Bletchleyite]

I've been a bit of an idiot and ended up forgetting my railcard was in my trouser pocket before putting them in the washing machine. It's still in tact largely but it's peeling at the edges. How would I go about getting a replacement and how much would it cost? Thanks.

According to this:

http://www.16-25railcard.co.uk/help/faqs/?q=damaged

it's a £10 admin fee, and available from where you bought it. Whether that is worth it or not depends on how much validity remains, of course, if less than a third of a year (assuming an annual one at £30) a new one will probably make more sense. Though there is slight ambiguity, so it may be worth taking it to a ticket office and seeing if they will do it for nowt as you still have it.

 

[ainsworth74]

Is it station issued or a plastic online one?

 

[Bletchleyite]

Is it station issued or a plastic online one?

I'd figure a station one - I can't see a plastic card not surviving the washing machine!

 

[ainsworth74]

I'd figure a station one - I can't see a plastic card not surviving the washing machine!

Well I agree but you know what they say about assumptions!

 

[najaB]

Well I agree but you know what they say about assumptions!

Ahem.

 

[ainsworth74]

Ahem.

Grrr

 

[TheJRB]

Is it station issued or a plastic online one?

According to this:

http://www.16-25railcard.co.uk/help/faqs/?q=damaged

it's a £10 admin fee, and available from where you bought it. Whether that is worth it or not depends on how much validity remains, of course, if less than a third of a year (assuming an annual one at £30) a new one will probably make more sense. Though there is slight ambiguity, so it may be worth taking it to a ticket office and seeing if they will do it for nowt as you still have it.

Thanks and it's a station issued one for the purpose of avoiding doubt! It expires in March so no doubt worth the fee for now.