I thought the same while passing through Reading Station this evening too. And yet I still cannot muster up and attraction to the design of the place. It's c@rp, but that's for another thread.
I am not sure of that, is there another thread called 'The inadequacies of Reading station'?
I know the following is anecdotal but I experienced the following on two separate visits.
1. I was totally uncertain about where I had to go to reach the Basingstoke and Newbury bays from the new footbridge. I felt as though I was leaving the station, even though I didn't want to.
2, The other way around, arriving in the bays, I could not see any big enough displays about where I should go to get my connection. Having reached the area (not easily marked out from the bay), there was just a distant display and it was not obvious that I had to go back on myself and go up the intimidating escalators..
3. The loo's on the 'change' platforms, lovely as they are once accessed, are almost impossible to locate and have strange doors that don't look like doors.
4. The footbridge is an intimidating and soulless place. I would hate to be an elderly person using this station.
Am I alone here?