Refund advance tickets

[156499]

Hi All, stupid me only went and double booked himself tonight! I've got tickets to York for April to see the 70 tour, but can't attend now (East Coast) can I get a refund for my tickets? if so is it the usual £10 fee ?

 

[Tom B]

I think most advance purchase tickets come with a no refund tag, but if you need to make the same journey at a later date you should be able to change them for a £10 "admin" fee.

 

[Geezertronic]

I have had Advance Purchase tickets refunded by Virgin before, usual admin fee suggested above applied!

 

[transportphoto]

£10 admin charge isn't excellent for Adv. Tickets under a tenner - you end up on the wrong end of the stick.

 

[John @ home]

can I get a refund for my tickets?

No refunds are available, except where the service was disrupted when travel was due to take place. You can change the ticket for any other date and time within the booking window. The change must be complete by the date and time of the first reserved train. The changed tickets must have the same origin, the same destination, and the East Coast site insists on the same route.

if so is it the usual £10 fee ?

If the tickets are wholly unused due to service disruption there is no fee. Otherwise the £10 change fee per ticket applies plus any difference in price. Details here.

 

[156499]

So it is £10 to change my outward ticket and £10 to change my return ticket? or is it £10 altogether?

TIA

 

[wintonian]

£10 per ticket AFAIK due to them being sold as seperate tickets and not a return.

 

[156499]

ah bugger, thanks anyways