I was on the last Teddington - Twickenham service on 15 November (23:59), which has an official connection (5 minutes gap) to final train to London Waterloo. As the train was late arriving Teddington (6 minutes late), I approached the conductor at Teddington platform, indicating the intention to catch the connecting train to London.
However, apart from providing advice of taking a night bus to London from Twickenham if the connection is missed (which is not right advice, and I will talk a bit more in detail in another thread), he didn't try to contact the conductor of the train to London regarding to the delay, nor to the control centre.
The train arrived eventually to Twickenham with 7 minutes late and effectively missing the last train to London. Roughly 15-20 passengers are stranded at stations, and being directed by the conductor to take a night bus to London at their own expense.
Stranding 15-20 passengers at a work-site station (without any indoor waiting facilities, nor staff) is certainly not right. May I see if the UK may have some cases of last connecting trains to hold at the platform for late coming service?
However, apart from providing advice of taking a night bus to London from Twickenham if the connection is missed (which is not right advice, and I will talk a bit more in detail in another thread), he didn't try to contact the conductor of the train to London regarding to the delay, nor to the control centre.
The train arrived eventually to Twickenham with 7 minutes late and effectively missing the last train to London. Roughly 15-20 passengers are stranded at stations, and being directed by the conductor to take a night bus to London at their own expense.
Stranding 15-20 passengers at a work-site station (without any indoor waiting facilities, nor staff) is certainly not right. May I see if the UK may have some cases of last connecting trains to hold at the platform for late coming service?