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RO2 job role
- Thread starter MiNi
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Fratton Guard?
Member
Sorry MiNi, no idea
Try maybe using the job description on the original advertisement
Try maybe using the job description on the original advertisement
Fratton Guard?
Member
Well done MiNi, everything crossed for you tmos
DunfordBridge
Member
Very quick turnaround.
Interview done,I think it went ok. 3 more to interview today,as it's bank holiday next week I may hear by Wednesday/Thursday. If successful they may try to get me on the course starting on (yes you guessed it). May 23rd!!!!!! like many on here.
Fratton Guard?
Member
Fingers crossed for you, let us know how you got on
Fratton Guard?
Member
Hi MiNi,
It might be because of the 2 day bank holiday. Hang tight everything crossed for you
It might be because of the 2 day bank holiday. Hang tight everything crossed for you
P
No news is good news…
Unfortunately not!!!
Received the 'NO' email this morning,not even a phone call!!!
I have requested feedback by email but will phone if I get no joy that way.
Fratton Guard?
Member
Sorry to hear that MiNi.Whats your next move?
Fratton Guard?
Member
Oh that's good, at least you've got that in the pipeline
Hi, sorry to hear that you didn’t pass the interview but Could you please be able to share the interview questions, would be great help
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That's a bit cheeky to ask. Think customer service, working as a team and following rules and procedure etc
DunfordBridge
Member
Not entirely sure I agree with you. It is always quite easy to be caught out by what seems like a trick question at the time, which, in retrospect, you could have answered quite easily, had you been expecting the question.
No, it’s called a level playing field for all who apply. The employers need to know they have a naturally good fit. It’s a strenuous job when it comes to dealing with a variety of folk from those who need a bit more help to find their trains to those who assault staff in the line of duty. The questions are designed to find the best fit for the job. Those who really want to do a great job will have done all the legwork off their own bat prior to interview. By spoon feeding people you have never met, it may put those who are a better natural fit at a disadvantage. No disrespect to anyone.
(Incidentally, admin have already deleted a post that quoted questions, which suggests that they concur although I may be wrong)
I think it shows initiative personally. In education, we know there are always going to be questions around safeguarding and what ‘outstanding lessons’ look like etc but always have people ask school if there are any particular questions they have in the interview; every school is at its own unique point on a journey to wherever. Some will be RI and needing leadership - what leadership are they after? In what area? How far along that scale of change are they? Etc etc. customer service is very similar - the corner stones of customer service are there but each company will have its own unique values but how those are applied or how any initiatives are in place to further those values may be very different.
Flange Squeal
Established Member
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On the flip side if someone applying for a customer service role needs to rely on the exact questions in order to pass the interview, rather than just considering the topics and researching/considering their own answers, then they may struggle when then actually doing the job - where you are on the front line in disruption with hoards of people in front of you all wanting their questions answered. The ability to be able to think of answers to questions that you don't know are coming is a skill someone thinking of applying for that job should ideally possess and be prepared to demonstrate, or they may find their new job to be somewhat stressful and tricky.
DunfordBridge
Member
Basically, there have been one or two times where I have been caught on the hop and I have not been able to answer the question in the interview situation. Having returned home and reviewed the situation, I am left thinking, I could have answered that quite easily, such is the benefit of hindsight.
I appreciate what you are saying but a level playing field is something of a utopian ideal. People are always going to discuss interview questions and answers on the internet, and in any case, say if someone has failed an interview for a particular role, when they return for a second interview, they are going to have a very good idea of the questions that are posed, even with the hindrance of a six month wait.
That is a very good point but I would like to think that even with the benefit of providing scripts to specific questions, the general demeanour of a candidate is going to be taken into account in an interview situation. Not so much what you say, but how you say it. I know I personally would find the situation that you described somewhat taxing, as I am sure would many people.
I appreciate what you are saying but a level playing field is something of a utopian ideal. People are always going to discuss interview questions and answers on the internet, and in any case, say if someone has failed an interview for a particular role, when they return for a second interview, they are going to have a very good idea of the questions that are posed, even with the hindrance of a six month wait.
That is a very good point but I would like to think that even with the benefit of providing scripts to specific questions, the general demeanour of a candidate is going to be taken into account in an interview situation. Not so much what you say, but how you say it. I know I personally would find the situation that you described somewhat taxing, as I am sure would many people.
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