The Puddock
Member
I'm having a bit of bother with the Rail Staff Travel website today, which I have to use to book priv travel because I'm issued with the online leisure card issued to Network Rail staff.
I'm trying to book an open return from Perth to Shipley on 12th April but the site isn't displaying any fares for this journey. Instead the site just shows a pop up saying "No fares have been found for your selected service". It doesn't seem to matter which date I select as it displays this even if I pick tomorrow for travel. I've done a bit of experimenting with different stations and the issue seems to affect any itinerary involving LNER, CrossCountry or Lumo, although TPE seems unaffected and I can get it to offer a few LNER services for journeys entirely within England. The brfares.com site suggests that there is a slightly more expensive priv fare available routed via Carlisle and set by Avanti (rather than via Leeds set by LNER) but RST online isn't displaying this either, although it will let me pick Perth to Carlisle and Carlisle to Shipley as separate legs at a significantly increased cost.
Is this a known problem (perhaps related to the ongoing industrial action?) and is there any workaround for it? If I had a normal leisure card I would just go to the booking office and get it sorted but unfortunately that isn't an option.
I'm trying to book an open return from Perth to Shipley on 12th April but the site isn't displaying any fares for this journey. Instead the site just shows a pop up saying "No fares have been found for your selected service". It doesn't seem to matter which date I select as it displays this even if I pick tomorrow for travel. I've done a bit of experimenting with different stations and the issue seems to affect any itinerary involving LNER, CrossCountry or Lumo, although TPE seems unaffected and I can get it to offer a few LNER services for journeys entirely within England. The brfares.com site suggests that there is a slightly more expensive priv fare available routed via Carlisle and set by Avanti (rather than via Leeds set by LNER) but RST online isn't displaying this either, although it will let me pick Perth to Carlisle and Carlisle to Shipley as separate legs at a significantly increased cost.
Is this a known problem (perhaps related to the ongoing industrial action?) and is there any workaround for it? If I had a normal leisure card I would just go to the booking office and get it sorted but unfortunately that isn't an option.