Rude Scotrail staff?

[matchmaker]

http://www.dailyrecord.co.uk/news/scottish-news/hotel-owners-left-furious-after-5343543


From the Daily Record.

Lizzie Mackenzie and Ollie Bennett, who run a B&B at the secluded Corrour Station, were running dangerously low on supplies after the track to their business became blocked.

The couple, whose station was made famous in the film Trainspotting , were forced to ask Scotrail, to drop off a box of goods on one of their multiple journeys past the hotel on March 6.

But they were shocked to discover a rude handwritten note from an employee which read: “This is a one of m8.”

 

[A-driver]

Load of fuss about nothing. Exactly how do they know that was written by an employee and not just already on the box?!

And it says "this is a one OF mate", not one off as claimed, could that not equally mean "this is one of the boxes"?

 

[Blindtraveler]

I'd expect a little more cooperation in these sircomstances, even though the opperater in question doesnt strictly deal in parcels

 

[A-driver]

I'd expect a little more cooperation in these sircomstances, even though the opperater in question doesnt strictly deal in parcels

And there is absolutely no evidence that it was written by anyone at scotrail except their claim.

 

[SPADTrap]

A whopping 70 miles to run their business! Scandalous

 

[Greenback]

It's not a big deal. I'm sure Lizzie and Ollie might have the same attitude if someone was stranded and asked for a bit of help at the B&B. 'Yes, OK, but it's a one off, don't come out in every blizzard expecting a free night and breakfast'.

 

[SPADTrap]

It's not a big deal. I'm sure Lizzie and Ollie might have the same attitude if someone was stranded and asked for a bit of help at the B&B. 'Yes, OK, but it's a one off, don't come out in every blizzard expecting a free night and breakfast'.

Perhaps we should all try it and see what happens!

 

[davetheguard]

Sorry, I don't even understand what the words "this is a one of m8" means.

Should it be "this is a one off, (signed) m8" or what?

 

[A-driver]

Sorry, I don't even understand what the words "this is a one of m8" means.



Should it be "this is a one off, (signed) m8" or what?

Or "this is one of the boxes mate"...

And it's only their assumption that SR staff write it! Could be an old box or written by a supplier or anything!

 

[SPADTrap]

Or "this is one of the boxes mate"...

And it's only their assumption that SR staff write it! Could be an old box or written by a supplier or anything!

Precisely why their desire to 'work with Scotrail' just went down the pan! No chance to investigate internally just straight to the gutter press. Extremely shortsighted!

 

[theblackwatch]

Precisely why their desire to 'work with Scotrail' just went down the pan! No chance to investigate internally just straight to the gutter press. Extremely shortsighted!

I agree, nice to see them being so grateful that ScotRail actually helped them out! If I was cynical, I'd think they were taking the opportunity to publicise their B&B....

 

[DaleCooper]

Thr writing on the parcel is in three different hands so who's to know who wrote the offending bit.

 

[185]

Do they not wish to buy a ticket to go and get the goods themselves? Lazy ungrateful sassenachs.

 

[Greenback]

In the good old days, there would have been no problem, all of the goods would probably have come by rail and the station staff and footplate men would probably have had the occasional or even regular free refreshment in return for delivering these things.

 

[scott118]

any publicity, is good publicity...

 

[Agent_c]

Whoever did it, its completely unprofessional...

 

[DaleCooper]

Whoever did it, its completely unprofessional...

Depends on their profession.

 

[Darandio]

Whoever did it, its completely unprofessional...

Even if it was a re-used box with a message written for previous use? Would they then be unprofessional for re-using a box to do someone a favour?

Anyone offended by that must surely be part of the 'offended by anything or everything' movement, of which the membership seems to be dramatically growing.

 

[aylesbury]

A storm in a tea cup and not worth a comment what a wast of column space.

 

[Agent_c]

Depends on their profession.

Unless their profession is "Talking to people in text-speak", then no.

Even if it was a re-used box with a message written for previous use? Would they then be unprofessional for re-using a box to do someone a favour?

Then someone in the past was completely unprofessional. Text Speak should not be used for communicating on a business-business or business-person level.

 

[DaleCooper]

Unless their profession is "Talking to people in text-speak", then no.



Then someone in the past was completely unprofessional. Text Speak should not be used for communicating on a business-business or business-person level.

I don't think text speak (or should that be text write?) should be used at all but then I'm an old fogey who uses correct spelling, punctuation and grammar in text messages, it takes forever. However we have to get used to change because it happens whether we like it or not.

 

[SPADTrap]

Unless their profession is "Talking to people in text-speak", then no.



Then someone in the past was completely unprofessional. Text Speak should not be used for communicating on a business-business or business-person level.

What if the box was used previously on a person-person basis? A friend helping a friend move house maybe?

 

[cf111]

What an absolute heap of sh... nonsense. Why go greeting to the papers? At most a quiet word with ScotRail, and even then I don't think I'd have bothered.

 

[A-driver]

Whoever did it, its completely unprofessional...

Well you are just looking to be offended by anything arnt you! Unless you know the history of the box you can't really make such a stupid comment.

 

[DaleCooper]

Mystery solved, it was just two boxes of M8 bolts

 

[SPADTrap]

Mystery solved, it was just two boxes of M8 bolts

Where did you get that from? A very frustrated and FURIOUS Scotrail staff member?

 

[Agent_c]

What if the box was used previously on a person-person basis? A friend helping a friend move house maybe?

I think you'd have to be stretching awfully far for that to be a plausable explanation. You'd surely tell your "m8" that it was a one off in person.
--- old post above --- --- new post below ---

Well you are just looking to be offended by anything arnt you! Unless you know the history of the box you can't really make such a stupid comment.

Who said I'm offended.

If you're communicating with a customer you should be using proper English, or a reasonable facsimile thereof.

 

[SPADTrap]

I think you'd have to be stretching awfully far for that to be a plausable explanation. You'd surely tell your "m8" that it was a one off in person.

Which is precisely my point: We don't know!

So your 'unprofessional' claims are just as unfounded, just as A-driver has pointed out

You can't tell me my explanation isn't plausible and then say what a person/people you don't know would 'surely' do!

 

[DaleCooper]

If you're communicating with a customer you should be using proper English, or a reasonable facsimile thereof.

A pedant might say "using English properly".

The only facsimile of English of which I am aware is text speak.

 

[TDK]

Just trying to work out here who is doing who the favour here? It should have said "ungrateful m8" but hey already mentioned it's free advertising and made the press.