gayketchup
New Member
Was recommended from Reddit to post this on here too
Hi all,
I made a train journey a few months back with a purchased ticket alongside my 16-25 railcard. I hadn't realised that by this point my railcard had expired as I don't often travel via train.
When the train conductor saw my ticket, they took my details and nothing more. I wasn't presented with the opportunity to pay for a full-fare ticket or even pay a penalty fare. The conductor gave me a different kind of ticket and then went on.
I received a letter a few weeks later from 'Transport Investigations Limited' regarding the matter and sent a letter back to them explaining the situation and how it was just an honest mistake. They have now written back to me wanting to proceed the matter, fining me with 'administration costs' coming to £115.50. Bearing in mind the ticket I will have paid for at the time was about £10.
I could understand being asked to pay for a full ticket or a small penalty fare for the mistake, but I just think £115.50 is excessive, wildly unfair, and to be honest it will be a struggle for me to get this money together, but they are saying I have to pay this within 21 days of the letter (dated 21st October). Are there any options I can take here to avoid this? What are my rights here? Can this be reduced / avoided?
It's really stressing me out, advice is wholly appreciated.
Thank you!
Hi all,
I made a train journey a few months back with a purchased ticket alongside my 16-25 railcard. I hadn't realised that by this point my railcard had expired as I don't often travel via train.
When the train conductor saw my ticket, they took my details and nothing more. I wasn't presented with the opportunity to pay for a full-fare ticket or even pay a penalty fare. The conductor gave me a different kind of ticket and then went on.
I received a letter a few weeks later from 'Transport Investigations Limited' regarding the matter and sent a letter back to them explaining the situation and how it was just an honest mistake. They have now written back to me wanting to proceed the matter, fining me with 'administration costs' coming to £115.50. Bearing in mind the ticket I will have paid for at the time was about £10.
I could understand being asked to pay for a full ticket or a small penalty fare for the mistake, but I just think £115.50 is excessive, wildly unfair, and to be honest it will be a struggle for me to get this money together, but they are saying I have to pay this within 21 days of the letter (dated 21st October). Are there any options I can take here to avoid this? What are my rights here? Can this be reduced / avoided?
It's really stressing me out, advice is wholly appreciated.
Thank you!