How does the wheelchair space in First Class only work...?
Does this mean that they will get everything that comes with first class as well, if so that does not seam right as just because they are in a wheelchair it should not mean that they get free first class all the time. I think it would be better to have 1 space in First class and 1 in standard class.Wheelchair users get a free upgrade. At least, that's what GWR do on 2C48 (5/10 car IET)
I'm more concerned about carers travelling with them. Do they have to buy a First Class ticket?How does the wheelchair space in First Class only work...?
Does this mean that they will get everything that comes with first class as well, if so that does not seam right as just because they are in a wheelchair it should not mean that they get free first class all the time. I think it would be better to have 1 space in First class and 1 in standard class.
I'm more concerned about carers travelling with them. Do they have to buy a First Class ticket?
Does this mean that they will get everything that comes with first class as well, if so that does not seam right as just because they are in a wheelchair it should not mean that they get free first class all the time. I think it would be better to have 1 space in First class and 1 in standard class.
No they don't get the full 1st class offering. There is something but I can't remember what it is off hand.
I wonder if that'll improve at all when the new fleet comes in.The full offering is just tea, coffee, water and biccies anyway. It's not VT.
I wonder if that'll improve at all when the new fleet comes in.
The full offering is just tea, coffee, water and biccies anyway. It's not VT.
Come on, let's be serious for a moment. If a disabled person and their carer are invited by a TOC to sit in the first class area by virtue of the layout they have chosen, they should not be treated quite literally as second class.No they don't get the full 1st class offering. There is something but I can't remember what it is off hand.
Absolutely.Come on, let's be serious for a moment. If a disabled person and their carer are invited by a TOC to sit in the first class area by virtue of the layout they have chosen, they should not be treated quite literally as second class.
I actually saw this happen on an East Midlands trains recently. A standard class disabled passenger seated in First Class for some reason. The not that quiet discussion between staff as to whether the passengers were entitled to a free cup of bloody tea was completely undignified for all concerned.
The full offering is just tea, coffee, water and biccies anyway. It's not VT.
Come on, let's be serious for a moment. If a disabled person and their carer are invited by a TOC to sit in the first class area by virtue of the layout they have chosen, they should not be treated quite literally as second class.
I actually saw this happen on an East Midlands trains recently. A standard class disabled passenger seated in First Class for some reason. The not that quiet discussion between staff as to whether the passengers were entitled to a free cup of bloody tea was completely undignified for all concerned.
I am sorry but it just ridiculous to put a disabled passenger in a different class of accommodation and then treat them differently - like they are in a class of one, sticking out like a sore thumb, which is basically the essence of discrimination. Quite apart from it being a disgraceful way to behave you might as well write the newspaper stories in advance. Has anybody even stopped to consider disabilities that could cause the passenger to become confused and frustrated if they see everybody being treated differently to them without clear explanation and how the poor carer has to deal with this sort of situation when they are probably having a tough enough time as it isThey won't be treated as "second class" or in an undignified manner as there will be a guideline in place but you should raise it with the company if you have concerns over it.
I am sorry but it just ridiculous to put a disabled passenger in a different class of accommodation and then treat them differently - like they are in a class of one, sticking out like a sore thumb, which is basically the essence of discrimination. Quite apart from it being a disgraceful way to behave you might as well write the newspaper stories in advance. Has anybody even stopped to consider disabilities that could cause the passenger to become confused and frustrated if they see everybody being treated differently to them without clear explanation and how the poor carer has to deal with this sort of situation when they are probably having a tough enough time as it is
Seriously this place becomes more of a parody of itself every day. A plea to all working these arrangements. Stuff whatever the instruction is. It's a cup of bloody tea and the gentle touch of dignity.
What has been suggested and I hope is not true is that they will be offered a different level of service. If that is true to any extent, such as the disabled passenger gets a brew but not the sandwich, or gets something once everybody else has been served, then that would be wrong.Do you know what the policy will be? It's not in the public domain but it will not be treating them as second class citizens or in a discriminatory manner. Again, if you have concerns about the experience wheelchair bound passengers travelling in first class on a standard class ticket will potentially be then you should raise it with the company.
I don't imagine that, given his position, @driver9000 is allowed to go into more detail about the policy involved here, especially since the 397s are still some way off entering service.What has been suggested and I hope is not true is that they will be offered a different level of service. If that is true to any extent, such as the disabled passenger gets a brew but not the sandwich, or gets something once everybody else has been served, then that would be wrong.
I very much hope I am concerned due to a misunderstanding. I would feel a lot better if that is the case!
I agree, that if they are in first class then serve the first class offer.I am sorry but it just ridiculous to put a disabled passenger in a different class of accommodation and then treat them differently - like they are in a class of one, sticking out like a sore thumb, which is basically the essence of discrimination. Quite apart from it being a disgraceful way to behave you might as well write the newspaper stories in advance. Has anybody even stopped to consider disabilities that could cause the passenger to become confused and frustrated if they see everybody being treated differently to them without clear explanation and how the poor carer has to deal with this sort of situation when they are probably having a tough enough time as it is
Seriously this place becomes more of a parody of itself every day. A plea to all working these arrangements. Stuff whatever the instruction is. It's a cup of bloody tea and the gentle touch of dignity.
I would like to think I live in a society where the disabled passenger would be served first but clearly not. If I ever see it happen again I be making my views very clearly known to a number of people. For now I will presume there has been a misunderstanding.
Apologies for perpetuating this diversion but nobody yet pointed out the obvious that no such thing as second class exists on the railways or has done for decades. This is done so that passengers are not explicitly referred to as an inferior class! Presumably we meant to say standard class.If a disabled person and their carer are invited by a TOC to sit in the first class area by virtue of the layout they have chosen, they should not be treated quite literally as second class.
Apologies for perpetuating this diversion but nobody yet pointed out the obvious that no such thing as second class exists on the railways or has done for decades. This is done so that passengers are not explicitly referred to as an inferior class! Presumably we meant to say standard class.
Any clumsy attempt to restrict disabled passengers who were using the only accessible seating provided, from benefiting from normal first class refreshments would attract massive criticism of petty meanness. No doubt there are some who would object to anybody getting somethng free when they have had to pay the standard price, but people like that who see the price of everything and the value of nothing creep out of the woodwork everywhere.And the raw cost of providing those refreshments to TPE to a handful of users is fairly minimal - e.g. coffee that would otherwise get chucked down the drain.
Would be good PR if nothing else.
Any clumsy attempt to restrict disabled passengers who were using the only accessible seating provided, from benefiting from normal first class refreshments would attract massive criticism of petty meanness. No doubt there are some who would object to anybody getting somethng free when they have had to pay the standard price, but people like that who see the price of everything and the value of nothing creep out of the woodwork everywhere.
Any clumsy attempt to restrict disabled passengers who were using the only accessible seating provided, from benefiting from normal first class refreshments would attract massive criticism of petty meanness. No doubt there are some who would object to anybody getting somethng free when they have had to pay the standard price, but people like that who see the price of everything and the value of nothing creep out of the woodwork everywhere.
Only having to pay at most 2/3rds of the standard fare, and getting all the first class perks too.
Bargain!!!