Should disabled users upgraded to first class receive the full first class offering?

Discussion in 'UK Railway Discussion' started by anamyd, 10 Feb 2019.

  1. GW43125

    GW43125 Established Member

    Messages:
    1,858
    Joined:
    8 Dec 2014
    Is there not already a disabled loo in coach A on the 5cars?
     
  2. Caleb2010

    Caleb2010 Member

    Messages:
    160
    Joined:
    25 Nov 2015
    Location:
    Dufftown
    Not all disabled people use a wheelchair though! I have a 4 wheel walking aid.

    I travelled from Nottingham to St Pancras last year on an EMT 125. I need to be adjacent or very close to the accessible toilet. They put me in first class as that is where the accessible toilet is. I was given a couple of pots of tea and some biscuits during the journey, which I offered to pay for, but the staff were happy to give them to me.

    I neither asked or expected to be put in first class, I didn't expect that the standard class wheelchair area wouldn't have an accessible toilet. (Whereas the 5 car IET has an accessible toilet but no wheelchair space in standard).

    When there's no provision of what the passenger requires, what do people think the train companys should do?

    Should someone moved into first class be given first class treatment? - they are sitting in first class, and are doing it legally as the train operator has put them there - why not?
     
  3. mde

    mde Member

    Messages:
    377
    Joined:
    17 Nov 2016
    Compared to a typical train seat, a wheelchair would be less comfortable - certainly the 'cheap' ones. The NHS standard solution to this problem is to use a pressure cushion, which will help; but, frankly, who is going to go to that trouble just to game a cup of tea out of TPE?

    You can get more 'comfortable' wheelchairs, but, the cost is quite a bit higher (add a zero or two to the price); and, comfort is, of course, subjective to the person. and their condition.
     
  4. Bletchleyite

    Bletchleyite Veteran Member

    Messages:
    39,626
    Joined:
    20 Oct 2014
    Location:
    Up and down the south WCML (mostly)
    Given the price of a cup of tea and a microwave meal, I would say yes, as to do otherwise is to make them feel out of place, and to me is not appropriate when the only reason they are there is that the TOC has made a commercial decision not to provide the appropriate accommodation for them in Standard.
     
  5. Arctic Troll

    Arctic Troll Established Member

    Messages:
    9,393
    Joined:
    12 Sep 2013
    Location:
    Newcastle upon Tyne
    Seven pages of people arguing about whether someone should get a mug of coffee and a sandwich, items worth literally pence. Sums up a lot about the British psyche, the fear that someone, somewhere, might be having a better time than you.

    Give them a bloody cup of tea!
     
  6. jon0844

    jon0844 Veteran Member

    Messages:
    23,893
    Joined:
    1 Feb 2009
    Location:
    UK
    I thought pretty much everyone is saying to give all the service and benefits ?
     
  7. Bletchleyite

    Bletchleyite Veteran Member

    Messages:
    39,626
    Joined:
    20 Oct 2014
    Location:
    Up and down the south WCML (mostly)
    It's certainly the majority view. Wheelchair users have things bad enough - not least that for them almost any ticket is effectively an Advance due to needing to prebook assistance, and it's not like they are getting, in most cases, the main benefit of 1st, the larger seat, on the grounds of having brought their own. A cup of tea and a butty barely compensate, so let them have that. Let them have cake too if they want, as the phrase goes! :)
     

Share This Page