wimbledonpete
Member
- Joined
- 25 Nov 2011
- Messages
- 222
Hi, I have Key for Southeastern, always worked fine but this morning it just wouldn't load my daily ticket (Folkestone to St Pancras with Network Card at £23.55.) Turned phone off and on again, still kept saying "no tickets found". Booked at 07.53 for the 10.02 train and kept trying. The Twitter account told me to contact CS, they said they could see that the ticket was on there. Needless to say when I got to STP, red light of doom but I was kindly let through. Will have to run the gauntlet again this evening but does it sound like the card itself has stopped working, rather than the download? Don't want to risk it again tomorrow and would rather apply for a new card but wondered if you had any other advice. Thanks!