Specific Off Peak Times Virgin

Discussion in 'Fares Advice & Policy' started by Manc27, 18 Nov 2011.

Thread Status:
Not open for further replies.
  1. Manc27

    Manc27 Member

    Messages:
    11
    Joined:
    27 Jul 2011
    This might seem like a really dumb question, but I just booked an off peak return from Manchester to London Euston for tomorrow. Tried to get it from the National Rail website but it redirected me to Virgin Trains website...

    It was my understanding that an off peak return could be used on any off peak train, but on the Virgin site I had to start picking several times slots, so picked the one which was the most likely I would travel in (not really sure, just know I need to get there and back and spend 5-6 hours there).

    When I got the receipt it specified train times and said "Flexible ticket only valid at specific off-peak times of the day". I don't have a seat reservation as with an Advance etc, but the combination of the wording and the specific train times really confused me!

    I chatted to someone on the live web Virgin chat (if they were a real person) who said I could use any train tomorrow, so just wondered why they would have me picking time ranges and putting specific times on the receipt? Guess I am so used to using Advance tickets that I feel naked without my reservation and just want to double check I won't be getting someone telling me I have to buy another ticket tomorrow if I don't get on the train that the receipt lists..

    Thanks! 8-)
     
  2. Registered users do not see these banners - join or log in today!

    Rail Forums

     
  3. SS4

    SS4 Established Member

    Messages:
    8,375
    Joined:
    30 Jan 2011
    Location:
    Birmingham
    It sounds like you bought an Off-Peak return (the old Saver Return) which is valid on any off peak train. Reservations are recommended but not essential.

    If you know what time you intend to travel we can let you know if it's off-peak (Virgin also have times of off-peak trains to/from London)


    Edit: Tomorrow is Saturday so you can travel via any train (thanks to MattE2010)
     
    Last edited: 18 Nov 2011
  4. MidnightFlyer

    MidnightFlyer Veteran Member

    Messages:
    12,733
    Joined:
    16 May 2010
    If it's for tomorrow then I was under the impression that there were no peak restrictions on Saturdays?
     
  5. SS4

    SS4 Established Member

    Messages:
    8,375
    Joined:
    30 Jan 2011
    Location:
    Birmingham
    Indeed, that's what I get for skim reading
     
  6. Jonfun

    Jonfun Established Member

    Messages:
    1,076
    Joined:
    16 Mar 2007
    Location:
    North West
    Tomorrow's a Saturday so all trains are off-peak :)

    Cheers

    Jon
     
  7. Manc27

    Manc27 Member

    Messages:
    11
    Joined:
    27 Jul 2011
    Yeah it's going and coming back tomorrow, so should be outside peak.

    Thanks :D
     
  8. dzug2

    dzug2 Member

    Messages:
    867
    Joined:
    5 Feb 2011
    You don't have to accept being referred to the Virgin site by National Rail - you can ask it to send you to one of the others with a less confusing interface.
     
  9. island

    island Established Member

    Messages:
    9,719
    Joined:
    30 Dec 2010
    Location:
    0036
    Not for an off-peak return, but Virgin Trains does have weekend time restrictions on its super off-peak returns.
     
Thread Status:
Not open for further replies.

Share This Page