ok so that restriction stuff is not going to stop me travelling at the weekend and at the times it stating below look at the screenshot please is this 2T restriction going to be a problem?
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221129
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No. The restriction only applies Monday to Friday. You don't need to worry about any of that anyway. You won't be sold a ticket that is not valid for the journey you put in the planner.
hmm that confuses me as i'm travelling tuesday as well as saturday so are you definitely saying it will or won't affect me?
221129
Established Member
It will NOT affect you. Just completely forget about it. It doesn't effect you in any way.
ok thanks for your patience, these things confuse the hell out of me, just want stress free journey. Thanks
Providing you are happy to get the trains shown in the itinerary you select, you don't need to worry about ticketing, other than simply making sure you can show the tickets on demand.
You can choose between paper tickets or e-tickets.
E-tickets is my personal preference; they can be shown on any device (so you can have a backup device with the tickets stored on) and/or printed. But some people prefer paper tickets (just don't lose them!) and it is a lot easier when dealing with combinations of multiple tickets, as you will get one document which you can simply scroll through.
I've had a quick look at the times for the journeys and came up with this. The total price is £84.65.
TrainSplit.com - Choose Your Journey
TrainSplit.com - Choose Your Journey
I got tickets was £111 you must have selected a differnt time probably in the evening I chose to go earlier I n the day in case of delays
That's a good choice if arrival time is important ; the vast majority of journeys are not delayed but you never know when a delay can occur, so it's good to be prepared.
Just to reassure you that if you do get delayed, seek staff assistance and show the tickets you have got and they can advise on alternative trains. (You can ask on here of course)
Providing you follow any reasonable instructions (e.g. you may have to let a particular train go to take a later one in some cases) you can not be charged any extra and you can also be compensated under Delay Repay if your journey is sufficiently delayed to qualify.
Sorry the link didn't work as I expected it to so I have taken a photo of the screen. Departing Hamilton Central at 13;26 arrive Derby 20;30. Departing Derby 13;29 arrive Hamilton Central 20;24.
Both are on the dates you asked about 28/9/21 and 2/10/21.
Yes that is a cheaper option; Trainsplit is really good at finding those when you select that option, but it's a slower journey with extra changes and not everyone will find the saving to be worthwhile. Everyone's requirements and preferences are likely to be slightly different.
Llandudno
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I guess the difficulty for a non regular rail user making what is not an overly complicated journey is perfectly highlighted in this thread.
I imagine that many people faced with a similar dilemma, may just hop in the car instead and switch the sat nav on
(assuming they have access to a car, of course!)
@Llandudno I disagree on that point; delays are just as possible by car and are perhaps more likely.
Llandudno
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I wasn‘t referring to delays, just the simple fact of planning the journey in terms of routing and cost in the first place.
Indeed road traffic delays can be just as bad and at times worse than rail delays and are often far more stressful than a train delay, as you can normally walk around on the train and, on occasions get a drink or or a snack on board.
The thought of getting a snack onboard sounds lovely if delayed but most journeys I make no longer than catering. I imagine it's not viable. Best to bring your own. Usually, I just take a chance and travel without.
If a train is canceled, you have a choice:
- Abandon the journey entirely (i.e. do not travel, or if you started the journey, return immediately to origin) - if so, get a refund from Raileasy
- Make the journey; if this results in a delay of a qualifying length, claim Delay Repay from the train company.
If you chose to get a lift for the entire journey and the tickets remain unused, you can get a refund.
If you did make the journey, you cannot ask for a refund from Raileasy.
If you can elaborate what your intended itinerary was, and what actually happened, we may be able to advise accordingly.
I got a lift from my brother I have a handicap and didn't want to wait any later as was coming home at night anyway. If you are saying I am not entitled to a refund on an unused ticket I'm shocked it was the rail service that cancelled the whole of that train leg as a staff member fell ill on the line I would think it'll be the train driver otherwise other staff members would offloaded and the train would have continued. Imh journey was about 350 miles
If the ticket was wholly unused due to a cancellation, a refund can be claimed.
However it sounds like you may have got a lift part of the way? It's very unclear what happened, so we wouldn't be able to advise until the situation is clearer.
If you can elaborate what your intended itinerary was, and what actually happened, we may be able to advise accordingly.
I don't understand the last part about staff member falling ill but the reason for the delay doesn't matter; we don't need to know that information.
The information we need to know is:
- what journey were you making (origin, destination, departure time; the date would be useful too)
- what trains you intended to catch as part of your itinerary
- what actually happened; which train(s) were delayed and/or cancelled
- what time you arrived at your final destination
- if you did make any alternative arrangements for all or part of your journey, what were these?
I included in my first post that I got a lift to the 2nd train station leg there are 4 trains, as the first ticket was cancelled by them as explained above, so I could continue on the train from that station. Not sure what is not clear here.
No one is going to do a round trip of 700 miles to get me home that day.
No one is going to do a round trip of 700 miles to get me home that day.
Haywain
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The tickets (including prices) held for the journey would be particularly helpful alongside the itinerary. @1lor appears to be saying that the first of a set of split tickets was unused, if I read the post correctly, in which case a refund would be expected.
Haywain
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So a train from Derby to Crewe was cancelled - did you hold a ticket specifically from Derby to Crewe?
I did split ticketing, that whole ticket could not be used the other 3 I used once I was dropped off at crewe.
So that specific ticket from Derby to Crewe - and only that ticket - should be refunded.
Were you also delayed into your final destination?
Can you list the tickets that you held?
If you booked with Trainsplit you would get a booking confirmation email which lists all the tickets issued for the journey and the full itinerary, which is laid out in a clear and consise format, so if you are able to paste this information from the email we would be able to assist.
The journey was from Hamilton Central to Derby and you stopped short at Crewe?
If you were on time into Crewe and had a Crewe to Derby ticket that was unused, then you would not claim Delay Repay and would instead claim a refund of the Crewe to Derby ticket only (either the full value if it was a single, or half the value if a return).
(If, on the other hand, you had continued to Derby, you would have been entitled to Delay Repay compensation from EMR which would probably be to the value of the entire journey from Hamilton to Derby, as the delay is likely to have been 60 minutes+)
No just I'm just enquiring about this cancelled ticket, can you advise if I can get a refund please?
I'm a bit baffled by this, I've done this as split ticketing 3 changes 4 trains, using the train split website I'm enquiring only about the 1st train which was cancelled and is one whole ticket. The other train are not affected as they are different services and operators. All I need to know is can I claim or not and how/who I claim from?
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I just told you that that specific ticket from Derby to Crewe is due a refund.
I am also asking if, as a result of the disruption, you were delayed into your final destination, as you may or may not also be due Delay Repay on your *other* tickets.
Post your tickets and itinerary as people keep asking you too and then people will be able to give the correct advice.
There was no delay just that cancellation as per the picture I posted above. I have no idea how to post the thing on here as its very long.
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