This is a needy discussion, which in the grand scheme one might say does it really matter. It probably doesn't but I was interested anyway. When there is a train derailment, should train companies use the term operational incident or should they just say a train has derailed? I think they should say what it is, especially if it's viable from the railway line.
I appricate there are times when they don't want to state something but sure this is not one of those times.
Recently there was a derailment at Shrawberry Hill depot, used by South Western Railway, and it was referred to as an operational incident at all times, even though passengers could see it and had even photographed it. Passengers even referred to it in tweets to SWRs Twetter help but it wasn't referred to in anything I read from them. It may be company policy not to do so.
This was the case across the whole day. The next day there was an incident under investigation at Strawberry Hill. I read it wasn't the same as the previous day.
I thought OK so the train operating companies want to use operational incident then fair enough, although it did seem a bit futile, given passengers could see what it was.
However this morning Great Western Railway tweeted that there was a low speed derailment in Bristol depot. In this cade they didn't use the term operational incident. I don't know if this one was visible from the railway lines passengers use.
I appricate there are times when they don't want to state something but sure this is not one of those times.
Recently there was a derailment at Shrawberry Hill depot, used by South Western Railway, and it was referred to as an operational incident at all times, even though passengers could see it and had even photographed it. Passengers even referred to it in tweets to SWRs Twetter help but it wasn't referred to in anything I read from them. It may be company policy not to do so.
This was the case across the whole day. The next day there was an incident under investigation at Strawberry Hill. I read it wasn't the same as the previous day.
I thought OK so the train operating companies want to use operational incident then fair enough, although it did seem a bit futile, given passengers could see what it was.
However this morning Great Western Railway tweeted that there was a low speed derailment in Bristol depot. In this cade they didn't use the term operational incident. I don't know if this one was visible from the railway lines passengers use.