Hi all,
I have a query about capping and extension fares on contactless in London because I think I've been overcharged but TfL disagree so I'm starting to wonder if I'm going a bit mad.
A few days ago I made the following journeys:
The total charged to my contactless card was £14.00, i.e. the sum of the above. However, I was expecting to pay for a zone 1–3 cap (£9.00) plus one Potters Bar to zone 4 extension fare which I assume to be around £3.00 based on the cost of a Potters Bar to New Southgate rail journey.
I e-mailed TfL to query this but I just received the rather terse response of ‘You have been charged correctly for travel on this day’. So am I misunderstanding how caps and extension fares work?
I have a query about capping and extension fares on contactless in London because I think I've been overcharged but TfL disagree so I'm starting to wonder if I'm going a bit mad.
A few days ago I made the following journeys:
Bus | £1.65 |
Bus | £0.00 |
Potters Bar to South Kensington | £7.80 |
South Kensington to St James Street | £2.90 |
Bus | £1.65 |
Bus | £0.00 |
The total charged to my contactless card was £14.00, i.e. the sum of the above. However, I was expecting to pay for a zone 1–3 cap (£9.00) plus one Potters Bar to zone 4 extension fare which I assume to be around £3.00 based on the cost of a Potters Bar to New Southgate rail journey.
I e-mailed TfL to query this but I just received the rather terse response of ‘You have been charged correctly for travel on this day’. So am I misunderstanding how caps and extension fares work?