I ran into trouble on Sunday evening with a Southern RPI travelling from Edenbridge (North) to Redhill on a Leigh (Kent) to Sheffield, which resulted in me getting the entire contents of my ticket wallet confiscated (including my Railcard, an Advance from SHF - MCO which I was supposed to be using straight afterwards and a set of advances MCO - WDM which I was supposed to be using later this week), stating that they thought that the tickets, which were issued on the new style printers at Mauldeth Road, weren't genuine, and furthermore, the pricing on a ticket from Yorkshire to Kent was 'clearly made up'.
I was issued with a receipt and a note (with the RPI's details on) asking staff to allow me travel as far as London Bridge, at which point I was left to make my own way on from there. I made my way to Euston, where I attempted to get a SILK ticket issued, which they refused, stating that the ticket office that my friend was at wasn't a Virgin run ticket office (he was at East Didsbury), although thankfully, he decided to allow me travel, giving me a handwritten 'special authority to travel' ticket to allow me onto the 07:35 to Wilmslow, connecting there for Northern to EDY.
Update: To anyone reading this years after the event, the good news is that the matter was resolved, gnolife was eventually compensated, and the total sum of compensation was into four figures.
I was issued with a receipt and a note (with the RPI's details on) asking staff to allow me travel as far as London Bridge, at which point I was left to make my own way on from there. I made my way to Euston, where I attempted to get a SILK ticket issued, which they refused, stating that the ticket office that my friend was at wasn't a Virgin run ticket office (he was at East Didsbury), although thankfully, he decided to allow me travel, giving me a handwritten 'special authority to travel' ticket to allow me onto the 07:35 to Wilmslow, connecting there for Northern to EDY.
Update: To anyone reading this years after the event, the good news is that the matter was resolved, gnolife was eventually compensated, and the total sum of compensation was into four figures.
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