gray1404
Established Member
Does anyone know how long TPE are currently taking to process refunds of Advance tickets following the relaxation of the usual refund rules in light of the second lockdown? Are they sending RTVs out in the post to people are adding e-vouchers to the online account used to book the tickets?
I submitted a refund request to them a week ago online. I received a refund reference number upon submission but no email confirmation. Their site at the time said they were taking 5 days to process. I am still waiting for the RTV refund to arrive in the post or any confirmation of such.
I submitted a refund request to them a week ago online. I received a refund reference number upon submission but no email confirmation. Their site at the time said they were taking 5 days to process. I am still waiting for the RTV refund to arrive in the post or any confirmation of such.